Director of Operations Imaging Clinic

$150,000 - $200,000/Yr

Express Healthcare Professionals - Beverly Hills, CA

Full-time - Senior

Beverly Hills, CA

Administrative and Support Services

About the position

The Director of Operations for the Imaging Clinic in Beverly Hills is a senior-level role responsible for overseeing the daily operations of a busy imaging facility. This position requires a strong leader with extensive experience in healthcare operations, particularly in imaging, to ensure compliance, enhance customer satisfaction, and drive operational efficiency. The Director will work closely with the executive team to align departmental objectives with the overall company strategy and will be instrumental in fostering a collaborative and customer-centric culture within the clinic.

Responsibilities

• Create an Operational strategic and tactical plan.
• Lead and manage a functional team of Radiation Therapists, Imaging Technicians, and Patient Care Coordinators.
• Cultivate and sustain a customer-centric operating culture that strives to exceed customer goals, objectives, requirements, and expectations.
• Promote a culture that always maintains compliance with all regulatory requirements.
• Create an empowering work climate; inspire collaborative teamwork and problem solving.
• Effectively communicate values and expectations regarding quality.
• Proactively identify, appropriately define, diagnose and resolve all operational issues.
• Anticipate and be flexible, adjusting plans to meet changing conditions.
• Develop ways to measure progress, evaluate results and take corrective action in a timely manner.
• Serve as a catalyst for effective change in the Imaging department.
• Meet financial performance and goals of the Imaging portfolio.
• Demonstrate customer compassion and speaking skills in tough situations.
• Work with the executive team to distill company strategy into impactful, departmental OKRs.
• Collaborate cross-functionally with partners to align performance-based objectives and develop plans.
• Must be onsite daily.

Requirements

• 8 years' progressive experience directing or managing Healthcare Operations function.
• Bachelor's Degree or equivalent in Biological, Lifesciences, or Engineering or equivalent.
• Proven understanding of a Radiologist's workflow and ability to create operational efficiencies.
• An experienced leader who has managed service operations in a medical imaging environment.
• Expert knowledge of relevant imaging equipment operation highly preferred.
• A decisive individual who sets and meets schedules, and enforces accountability across organizational boundaries.
• Ability to measure and track performance, success of programs, initiatives.
• Experience managing teams.

Benefits

• Competitive salary ranging from $150k to $200k depending on experience.
• Full-time employment with a Monday to Friday schedule from 8am to 5pm.