Sublime Manufacturing - Oakland, CA

posted 4 months ago

Full-time - Mid Level
Oakland, CA

About the position

Join the Growth at Sublime Manufacturing! Are you ready to lead in one of the fastest-growing cannabis distribution companies? Sublime is seeking a dynamic Director of Operations to play a pivotal role in driving the organization's success. If you are a strategic thinker with a proven track record in operational excellence, team leadership, and business development, we want you on our team. Sublime is a thriving, fast-paced company with a culture of "working" leaders who roll up their sleeves to achieve desired outcomes. As a key member of our leadership team, you'll have the opportunity to shape the future of an emerging industry. As the Director of Operations, you will be at the helm of our daily business activities. Your responsibilities will include managing customer relations, overseeing customer orders and purchases, troubleshooting common issues with products or services, and cooperating with multiple departments to ensure effective and efficient operations. You will also develop and implement operational plans, analyze trends, and assess functional responsibilities to enhance business capabilities. Driving growth through operational processes, employee capabilities, and financial performance will be a key focus, as well as refining and implementing strategies for maximum efficiency. In addition, you will co-direct budgeting, accounting, and reporting functions, providing financial counseling to the leadership team and identifying profit opportunities through thorough analysis of revenue, profit, and cash flow. Building and maintaining a responsive departmental structure, fostering a culture of accountability, and leading, motivating, and holding staff accountable for achieving objectives will be essential. You will evaluate organizational performance through data and metrics analysis, anticipate implications and consequences of situations, and take appropriate action to ensure continued success. Conducting meetings, supervisions, and training sessions to motivate and develop staff will also be part of your role, promoting team building and establishing effective working relationships.

Responsibilities

  • Manage and maintain quality customer service when required.
  • Oversee and manage customer orders and purchases.
  • Troubleshoot common issues with a product or service/operations.
  • Cooperate and communicate with multiple departments to ensure effective and efficient operations regarding customer orders and products.
  • Develop and implement operational plans, analyze trends, and assess functional responsibilities to enhance business capabilities.
  • Drive growth through operational processes, employee capabilities, and financial performance.
  • Refine and implement strategies, plans, and procedures for maximum efficiency.
  • Co-direct budgeting, accounting, and reporting functions.
  • Provide financial counseling to the leadership team and identify profit opportunities through thorough analysis of revenue, profit, and cash flow.
  • Build and maintain a responsive departmental structure, fostering a culture of accountability.
  • Lead, motivate, and hold staff rigorously accountable for achieving objectives.
  • Evaluate organizational performance through data and metrics analysis.
  • Anticipate implications and consequences of situations, taking appropriate action to ensure continued success.
  • Conduct meetings, supervisions, and training sessions to motivate and develop staff, promoting team building and establishing effective working relationships.

Requirements

  • Bachelor's degree in Business Administration or relevant field; Master's degree/MBA preferred.
  • 5+ years of proven experience as Director of Operations or in a relevant role.
  • Strategic planning expertise with a track record of driving revenue.
  • Experience overseeing daily operations in a high-growth environment.
  • Strong organizational and communication skills.
  • Familiarity with business functions such as HR, Finance, Marketing, Sales, etc.
  • Experience in team building, hiring, and dismissal.
  • Passion for joining a startup culture and shaping the future of the cannabis industry.
  • Experience in the cannabis industry or trade associations strongly preferred.

Benefits

  • Health insurance
  • Dental insurance
  • 401(k)
  • Vision insurance
  • Life insurance
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