Director of Operations - XLR8

$125,000 - $175,000/Yr

Cargomatic - Memphis, TN

Full-time - Senior

Memphis, TN

101-250 employees

Support Activities for Transportation

About the position

The Director of Operations at XLR8 Cargomatic is responsible for overseeing the day-to-day operations across five terminals in Tennessee, Texas, and Georgia. This role focuses on driving operational excellence, profitability, and customer satisfaction within the intermodal trucking sector. The ideal candidate will have extensive experience in managing multi-terminal operations and will lead teams to optimize logistics and execute strategic initiatives.

Responsibilities

• Oversee and manage operations at all five XLR8 terminals in Tennessee, Texas, and Georgia.
• Ensure operational efficiency across intermodal, brokerage, and truckload services, meeting company KPIs and customer expectations.
• Lead, coach, and mentor terminal managers and operational staff to improve performance and foster a high-performance culture.
• Monitor and optimize fleet utilization, cost control, and service levels to maximize profitability and minimize downtime.
• Collaborate closely with senior leadership to implement strategic plans and initiatives that align with corporate goals.
• Drive continuous improvement initiatives in operational processes, safety standards, and customer service.
• Oversee compliance with industry regulations, including safety and environmental standards.
• Prepare regular reports on operational performance, including productivity, revenue, and cost metrics.

Requirements

• Minimum of 5 years of experience in intermodal operations, with expertise in managing multiple terminals.
• Minimum of 5 years of experience in brokerage and truckload operations.
• Strong knowledge of logistics, transportation regulations, and intermodal trucking best practices.
• Excellent communication and leadership skills, with the ability to motivate and guide teams across multiple locations.
• Proficiency in Microsoft Office 365 (Excel, Word, PowerPoint, Outlook).
• Ability to analyze data, develop strategies, and execute action plans to improve operational performance.

Nice-to-haves

• Experience working with fleet management software and TMS (Transportation Management Systems).
• Strong problem-solving skills and the ability to adapt to a fast-paced environment.
• Proven track record of improving operational efficiencies and driving revenue growth.

Benefits

• Performance-based incentives