Director of Operations

$69,500 - $69,500/Yr

Habitat for Humanity - Santa Fe, NM

Full-time - Manager

Santa Fe, NM

Social Assistance

About the position

The Director of Operations at Habitat for Humanity plays a crucial role in ensuring the overall fiscal success of the affiliate. Reporting directly to the Executive Director, this position encompasses a wide range of responsibilities including overseeing construction, retail operations, fundraising, grant writing, family services, volunteer services, and public relations. The Director of Operations is tasked with leading the organization in achieving its mission by managing the aforementioned staff functions, all while adhering to the policies, guidelines, and budget set forth by the board of directors. This role not only involves staff oversight and leadership but also includes direct participation in grant writing and real estate development as circumstances dictate. In this capacity, the Director of Operations provides essential support and leadership to the construction and family services departments, as well as the Habitat ReStore and human resources. This includes implementing policies, plans, and directives, and reporting on all fiscal, construction, and homeowner services to the Executive Director. The Director is responsible for overseeing all aspects of Habitat construction, which includes planning, building, and completing homes, repairs, and revitalization efforts. Additionally, the Director ensures that the Volunteer and Family Services department operates effectively, selecting homeowners according to established policies and maintaining communication throughout the selection and building processes. The Director of Operations also directs the construction, volunteer and family services, retail, and development directors to execute initiatives and programs aligned with the approved strategic plan and annual budget. This role requires effective performance management of all direct reports and providing staff support to various committees within the organization. The Director serves as a resource to the Executive and Finance Directors on strategic development, planning, and budgeting, and is responsible for writing and reviewing grant applications to ensure compliance. Participation in fundraising events is also a key aspect of this role, contributing to the overall mission of Habitat for Humanity.

Responsibilities

• Oversee construction, retail operations, fundraising, grant writing, family services, volunteer services, and public relations.
• Provide leadership and administration to construction and family services departments.
• Plan, build, and complete all homes, repairs, and revitalization efforts.
• Support the Executive Director and Finance Director on policy development, planning, budgeting, and finances.
• Ensure effective performance of all direct reports.
• Direct the construction, volunteer and family services, retail, and development directors to carry out initiatives under the strategic plan.
• Write and review grant applications and ensure grant compliance.
• Assist in planning and participate in fundraising events as needed.

Requirements

• Bachelor's degree in business administration, real estate, construction, accounting, human services, or related area.
• Two or more years of operational management experience, preferably in the Habitat and/or non-profit sector.
• Superior analytical skills and ability to think strategically.
• Proven track record in sound operational management and motivating supervision of others.
• Ability to attract, retain, lead, and motivate quality staff and volunteer leadership.
• Commitment to the Habitat mission, values, and ethics.
• Ability to establish and maintain excellent working relationships with supervisor, direct reports, and other Habitat staff.

Nice-to-haves

• An understanding of the national and international relationships of Habitat is preferred.

Benefits

• Paid time off
• Health insurance
• Matched Simple IRA
• Long and short-term disability insurance
• Holidays off