Director of Operations

$80,000 - $90,000/Yr

Take 5 Oil Change - Buffalo, NY

posted 4 months ago

Full-time - Mid Level
Buffalo, NY
Repair and Maintenance

About the position

Take 5 is home of the Stay in Your Car, 10 Minute Oil Change, with over 1,000 locations across the United States and Canada. Our passion is providing fast, friendly, and simple automotive services to our customers. We're hiring and always looking for driven individuals! Not just because we are seeking team members who are driven to succeed, but also because Take 5 is part of the largest automotive service company in North America. When you join our Take 5 team, you'll become a part of our Purple Square (PSq) family. Purple Square Management Co. (PSq) is one of the nation's fastest growing franchise organizations with beloved brands in several industries. With an emphasis on growing the business through growing people, PSq delivers on the promise that the sky's the limit for personal and professional development. Our brands include Dunkin / Baskin Robbins (100+ units), Popeyes Louisiana Kitchen (42 units), RimTyme (28 units), Take 5 (25 units), AFC Urgent Care (10+ units), as well as Smalls Sliders and Content Recovery Specialists (CRS) coming soon! Among these brands, an additional 40 units opening are currently in development. The Director of Operations of our Take 5 Oil Change Market will collaborate on the development and growth of our organization through planning store openings, generating brand awareness, and executing strategies that support and enhance our operations in these new markets. As the main leadership presence in the market, you would report to the VP of Operations and must possess a strong entrepreneurial drive, outstanding communication skills, strong leadership qualities, and good planning and organizational skills. The Director should streamline our organizational operations, effectively and efficiently direct operational budgets, improve KPIs and revenue, direct our business strategy, and enhance relations with the brand, staff, and surrounding communities.

Responsibilities

  • Ensure the brand standards of safety, efficiency, and friendliness are met in all shops
  • Avoid and reduce claims through following operational execution
  • Manage project timelines and resources effectively
  • Develop and direct organizational strategy
  • Oversee day-to-day business activities within your market and as assigned
  • Conduct performance reviews
  • Coach District Managers
  • Report on KPIs, revenue, and expenditures
  • Execute marketing programs, including growing fleet leads, grand opening plans, road dogging, local canvassing, etc.
  • Engage with community groups
  • Create and execute sound business plans

Requirements

  • Proven experience in multi-unit management: 5+ years
  • Financial management experience
  • Highly organized
  • Project management experience
  • Highly ethical behavior
  • Effective communicator
  • Motivational skills
  • Public relations and marketing knowledge
  • Exceptional interpersonal skills
  • A passion to put people first

Nice-to-haves

  • Multi Unit Management: 2 years (Preferred)

Benefits

  • Annual salary $80,000 - $90,000 plus potential bonuses
  • Comprehensive benefits package including health, dental, and vision insurance
  • Eligible for 2 weeks (10 days) paid vacation annually
  • Eligible for 3 days paid sick time annually
  • Retirement plan: 401k available
  • Opportunities for professional development and advancement, including new unit growth experience
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