Director of Operations

Nextopp Search - Lakewood Township, NJ

Full-time - Director

Lakewood Township, NJ

About the position

The Director of Operations will oversee the daily operations of a claims and risk management company, ensuring efficient and effective operational processes while managing resources and driving continuous improvement initiatives. This role requires a strong background in operations management, particularly within the healthcare industry, and excellent leadership skills.

Responsibilities

• Develop and implement operational strategies to achieve business goals and objectives.
• Oversee the production, processing, and distribution of claims, ensuring compliance with industry standards and regulations.
• Manage risk assessment and mitigation processes to ensure the safety and sustainability of operations.
• Lead and mentor a team of operations managers and staff, fostering a culture of excellence and continuous improvement.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
• Collaborate with other departments, such as sales, marketing, and finance, to align operational activities with business objectives.
• Ensure efficient resource allocation.
• Develop and manage budgets, forecasts, and financial reports related to operations.
• Stay updated on industry trends, regulations, and best practices to maintain a competitive edge.

Requirements

• Must have good understanding of Workers Comp & GL Claims
• Must have experience in growing a company
• Proven experience in operations management, preferably in the healthcare industry.
• Strong understanding of risk management principles and practices.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Ability to work in a fast-paced and dynamic environment.
• Proficiency in relevant software and tools.

Benefits

• Health insurance
• Base Salary
• Discretionary bonus