Director of Operations

System One - Broken Arrow, OK

Full-time - Senior

Broken Arrow, OK

Administrative and Support Services

About the position

System One is actively seeking a Director of Operations for a permanent position located in Broken Arrow, OK. This Director of Operations is responsible for operations of a multi-location distribution and assembly business. As a Director of Operations, you are responsible for overseeing the day-to-day activities of the organization to ensure that everything runs smoothly and efficiently. You are a key player in the success of the organization, working closely with other Directors and leaders to develop and implement strategies that drive growth and profitability. In this role, you will develop and implement strategies that ensure the organization runs efficiently and effectively. You will manage a team of employees and ensure they are working towards organizational goals and objectives. Providing guidance and feedback to help employees improve their performance and reach their full potential will be a critical part of your responsibilities. You will track employee progress towards development goals and provide feedback and support as needed using our performance management system. Additionally, you will analyze data and performance metrics to determine areas of improvement and make recommendations to senior management. Developing and implementing policies and procedures that ensure the organization operates within legal and ethical guidelines is essential. You will ensure that the organization delivers products and services that meet or exceed quality standards, while also building relationships with internal and external stakeholders, such as peers, customers, other SSCs, and Swagelok Company. Identifying and managing risks that may impact the organization's operations and implementing strategies to mitigate those risks will be part of your duties. You will lead change management initiatives to ensure the organization can adapt to new business models and market conditions. Furthermore, you will develop and manage operational budgets to ensure that resources are allocated effectively and efficiently to achieve organizational goals. Participating in strategic planning and helping to develop the organization's long-term goals and objectives will also be part of your role. Finally, you will plan and coordinate the day-to-day activities of the organization, ensuring that everything runs smoothly while demonstrating a complete and thorough understanding of local company policies, strategies, our quality system (SQS), employee manual, and corporate policies.

Responsibilities

• Develops and implements strategies that ensure the organization runs efficiently and effectively.
• Manages a team of employees and ensures they are working towards organizational goals and objectives.
• Provides guidance and feedback to help employees improve their performance and reach their full potential.
• Tracks employee progress towards development goals and provides feedback and support as needed using our performance management system.
• Analyzes data and performance metrics to determine areas of improvement and makes recommendations to senior management.
• Develops and implements policies and procedures that ensure the organization operates within legal and ethical guidelines.
• Ensures that the organization delivers products and services that meet or exceed quality standards.
• Builds relationships with internal and external stakeholders, such as peers, customers, other SSCs, and Swagelok Company.
• Identifies and manages risks that may impact the organization's operations and implements strategies to mitigate those risks.
• Leads change management initiatives to ensure the organization can adapt to new business models and market conditions.
• Develops and manages operational budgets to ensure that resources are allocated effectively and efficiently to achieve organizational goals.
• Participates in strategic planning and helps to develop the organization's long-term goals and objectives.
• Plans and coordinates the day-to-day activities of the organization, ensuring that everything runs smoothly.

Requirements

• Bachelor's degree preferred.
• 5-10 years previous experience serving in a leadership position with proven success in progression of responsibility.
• Proficient in Microsoft Office 365 - Outlook, Excel, Word, Power Point.
• Experience with SAP - Preferably Business One / Customer relationship management software - CRM.
• General understanding of data analysis and business intelligence reporting.
• Must be able to work in a team environment.
• Must be detail oriented and organized, with the ability to manage a variety of tasks.
• Excellent verbal and written communication skills.
• Strong project management skills, focus on results and solid business acumen.
• Previous Quality Management experience in a manufacturing setting is preferred.

Benefits

• Health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.