Director of Operations

$120,000 - $150,000/Yr

Unclassified - Los Angeles, CA

posted 4 months ago

Full-time - Mid Level
Los Angeles, CA

About the position

Cali Lemon Lawyers by Prestige Legal Solutions, P.C. is a full-service lemon law firm located in Los Angeles, dedicated to representing clients who have purchased defective vehicles. We are currently seeking an experienced Director of Operations to oversee the daily operations of our firm. This role is critical in ensuring that all departments work seamlessly together and that operational excellence is achieved throughout the organization. The ideal candidate will have a strong background in legal practice, particularly in Lemon Law, and will be responsible for managing the firm's operational processes to enhance productivity and efficiency. As the Director of Operations, you will collaborate closely with the legal team to streamline workflows and improve case management systems. You will implement and monitor operational policies and procedures, ensuring compliance with all legal and regulatory requirements. Your leadership will be essential in managing and mentoring a team of administrative and support staff, providing them with the guidance and support necessary to achieve high performance. Additionally, you will work with senior management to develop and execute strategic plans aimed at the firm's growth and success. This position requires a proactive approach to identifying opportunities for continuous improvement and implementing best practices across the firm. You will also be responsible for monitoring advertising decisions and budgets to meet financial objectives, as well as coordinating with external partners, vendors, and stakeholders to optimize operational performance. The Director of Operations will play a pivotal role in shaping the future of our firm and ensuring that we continue to provide exceptional service to our clients.

Responsibilities

  • Oversee daily operations of the firm, ensuring efficiency and effectiveness in all processes.
  • Collaborate with the legal team to streamline workflows and improve case management systems.
  • Implement and monitor operational policies and procedures to enhance productivity.
  • Manage and mentor a team of administrative and support staff, providing guidance and support to ensure high performance.
  • Work closely with senior management to develop and execute strategic plans for the firm's growth and success.
  • Ensure compliance with all legal and regulatory requirements, particularly in the context of Lemon Law.
  • Assist with coordinating external partners, vendors, and stakeholders to optimize operational performance.
  • Monitor and assist with advertising decisions and budgets, and expenditures to achieve financial objectives.
  • Identify opportunities for continuous improvement and implement best practices across the firm.

Requirements

  • Experience in legal practice, with a preference for Lemon Law expertise.
  • Proven experience in a senior operational role within a law firm or similar environment.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent organizational and multitasking abilities, with a keen eye for detail.
  • Exceptional communication and interpersonal skills, with the ability to build effective relationships at all levels.
  • Proficiency in legal case management software and other relevant tools.
  • High level of integrity, professionalism, and commitment to the firm's values and goals.

Nice-to-haves

  • Law office experience (preferred)
  • Knowledge of lemon law (preferred)

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance
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