DaVita - Port Richey, FL

posted 4 months ago

Full-time - Senior
Port Richey, FL
5,001-10,000 employees
Ambulatory Health Care Services

About the position

As the Director of Operations for DaVita, you will play a pivotal role in leading approximately 10 Hospital Dialysis programs across South Carolina, Georgia, and Florida, overseeing a team of around 150 teammates. This position requires a strong healthcare background and a passion for providing safe, efficient, therapeutic, and ethical patient care. You will be responsible for the complete accountability of approximately $20 million in P&L, ensuring that operational goals align with DaVita's mission and values. Your strategic and tactical leadership will guide the field management of assigned hospitals, focusing on developing and executing strategic operating plans and goals for the division. In this role, you will create a powerhouse team, inspiring approximately 10-12 direct reports to prioritize quality and compliant patient care. You will address top growth priorities, manage patient census, and lead successful operational conversions on acquisitions. Your performance will be measured by key metrics and outcomes derived from the business you inherit. You will also be tasked with reviewing, analyzing, and addressing gaps in service excellence, policies, and procedures, proactively identifying issues and implementing solutions. Additionally, you will manage financial and revenue growth, operations, labor management, contract management, and clinical outcomes within the assigned division facilities. Collaborating closely with hospital executives on contract negotiations and maintaining awareness of competition will be essential to your success. This role requires at least 50% travel, and you will be expected to thrive in a company that values community involvement and rewards teammates for embodying DaVita's core values: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun. Your investment in the team and the community will be paramount, as you will be expected to demonstrate success in leading a multi-site operational business, fostering a unified team, and identifying growth opportunities within your territory. A Bachelor's degree is required, with an MBA preferred, and you should be available for moderate travel (25%-50% overnight).

Responsibilities

  • Lead approximately 10 Hospital Dialysis programs across South Carolina, Georgia, and Florida.
  • Oversee operations with complete accountability for approximately $20MM P&L.
  • Provide strategic and tactical leadership to field management of assigned hospitals.
  • Identify and develop strategic growth opportunities and monitor division performance.
  • Work closely with Divisional Vice President or SVP to develop competitive strategies.
  • Create a team powerhouse and inspire direct reports to ensure quality patient care.
  • Address top growth priorities and manage patient census.
  • Develop and execute strategic operating plans and goals for assigned division hospitals.
  • Review, analyze, and address gaps in service excellence, policies, and procedures.
  • Manage financial and revenue growth, operations, and labor management within assigned facilities.
  • Collaborate with hospital executives on contract negotiation and maintain awareness of competition.

Requirements

  • Healthcare experience is required.
  • Demonstrated leadership for a multi-site operational business.
  • Experience leading a unified team.
  • Ability to identify and commit to growth in your territory.
  • Bachelor's degree required; MBA preferred.
  • Philosophies that align with DaVita's core values.
  • Demonstrated understanding of business success factors, balancing patient and teammate satisfaction.

Nice-to-haves

  • Experience in a healthcare setting.
  • Strong competitive spirit.

Benefits

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid time off
  • Parental leave
  • Comprehensive benefits including medical, dental, vision, and PTO cash out.
  • Support for family resources, EAP counseling sessions, and access to Headspace.
  • Professional development programs and online training courses.
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