Full Circle Home Care Missouri - St. Louis, MO
posted 3 months ago
The Executive Director of Operations at At Home Care Missouri is a pivotal role responsible for the overall success and operational management of the organization. This position works closely with the Chief Executive Officer to develop and implement corporate and operational strategies that align with the company's growth objectives. The Executive Director will oversee all operational aspects, including quality control, personnel management, and the optimization of internal systems and business processes. A key focus of this role is to foster positive relationships with customers and ensure high levels of satisfaction in service delivery. In this capacity, the Executive Director will manage day-to-day operations, which encompass driving business growth, marketing initiatives, recruitment and retention of staff, and ensuring compliance with clinical and regulatory standards. The role requires setting clear targets and providing direction to achieve community and regional goals, while empowering team members to contribute to overcoming challenges. The Executive Director will also be responsible for creating and maintaining efficient operational processes that align with the company's business objectives, ensuring that the organization can scale effectively in response to rapid growth. The position demands a leader who can demonstrate successful execution of business strategies and manage subordinate supervisors and employees across various offices, adhering to organizational policies and applicable laws. This role is not only about managing operations but also about inspiring and leading a team to achieve excellence in service delivery and operational efficiency.