Director of Operations

$90,000 - $90,000/Yr

Cayuga Centers - New York, NY

Full-time - Mid Level

New York, NY

Social Assistance

About the position

The Director of Operations at Cayuga Centers is responsible for overseeing the operations of social service programs across multiple states, ensuring a professional and safe working environment. This role involves managing leases, acting as a liaison for building management, and supervising staff to support the organization's mission of serving vulnerable populations. The Director will also be tasked with innovative problem-solving and fostering a collaborative culture within the organization.

Responsibilities

• Oversee leases and provide property oversight for NYC, HS/PRS, Pennsylvania, Delaware, Florida, and other offices as assigned.
• Supervise assigned staff, including the Manager of Operations.
• Act as liaison for building management.
• Serve as the point person for communications, projects, construction, etc., with a professional and friendly demeanor.
• Create a connection between programs and departments and steward a consumer-centered, staff-building culture.
• Manage projects for each of the assigned departments, including timelines with completion dates.
• Communicate progress and needs for project completions to AVP of Operations, COO, President CEO, and other members of upper management as needed.
• Build and maintain systems for consistency within each site and across the department.

Requirements

• Bachelor's degree (BA/BS) required.
• Minimum of 3 years of experience in operations management or a related field.
• Familiarity with social service programs and their operational needs.

Nice-to-haves

• Experience in property management or facilities oversight.
• Strong communication and interpersonal skills.
• Ability to think innovatively and take initiative.

Benefits

• Competitive salary of $90,000 annually.
• Opportunities for professional development and training.
• Supportive work environment focused on diversity, equity, inclusion, and belonging.