Director of Operations
Great American Steakhouse - El Paso, TX
posted 3 months ago
About the position
We are seeking a highly skilled and experienced Director of Operations to oversee the daily operations of our restaurant locations. This role is crucial for driving operational excellence, enhancing guest satisfaction, and leading our team to achieve strategic goals. The ideal candidate will have a strong background in restaurant management, a passion for hospitality, and a proven track record of operational success. Welcome to Great American Steakhouse, a cherished member of the El Paso community since 1977! We take immense pride in being a family-owned restaurant, deeply rooted in the local area. Our mission has always been to delight our valued customers with a distinguished array of prime steak cuts meticulously sourced from the top 12% of North American cattle. As you step through our doors, you'll be greeted with the comforting aroma of homemade bread, a true testament to our commitment to providing a warm and inviting atmosphere. To quench your thirst, our talented mixologists craft incredible signature drinks that perfectly complement your dining experience. At Great American Steakhouse, we are passionate about creating an environment where you feel welcome, comfortable, and thoroughly satisfied. Our dedicated team is committed to ensuring that every moment spent with us is truly memorable. Join us and embark on a culinary journey that has delighted meat lovers from all corners of the country. Come and enjoy the exceptional experience that awaits you at Great American Steakhouse!
Responsibilities
- Oversee daily operations of restaurant locations
- Drive operational excellence and enhance guest satisfaction
- Lead and manage the restaurant team to achieve strategic goals
- Ensure high standards of food quality and service
- Implement and monitor operational policies and procedures
- Manage budgets and financial performance
- Develop and maintain relationships with suppliers and vendors
- Conduct regular staff training and performance evaluations
- Ensure compliance with health and safety regulations
- Foster a positive and productive work environment
Requirements
- Proven experience in restaurant management
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to analyze financial data and manage budgets
- Passion for hospitality and guest satisfaction
- Associate's degree or equivalent experience
Nice-to-haves
- Experience in a family-owned restaurant environment
- Knowledge of prime steak sourcing and preparation
- Familiarity with mixology and beverage service
Benefits
- Paid time off
- Employee discount
