Compass Group - New York, NY
posted 5 months ago
At Bon Appetit Management Company, we are passionate about food and dedicated to providing outstanding service. As the Director of Operations, you will play a crucial role in maintaining our accounts in line with the approved budget while ensuring that client expectations are met. This position requires you to foster excellent relationships with employees, guests, and clients, as well as collaborate effectively with other departments within the operation. You will be responsible for promoting the professional growth and development of your team, championing strong interdepartmental relations, and integrating the dining service department with the overall facility plan of operations. In this role, you will participate in employee meetings, conduct reviews, and oversee training programs. You will manage operations in compliance with company policies and procedures, as well as local, state, and federal laws and regulations. Maintaining food costs while ensuring quality standards is essential, as is establishing and maintaining good rapport with staff, clients, guests, and other departments. You will need to demonstrate financial competence across all areas, including financial reporting, sales reports, P&L reports, and adherence to annual budgets and cash handling procedures. Your responsibilities will also include analyzing and building trends for financial data, managing purchasing and inventory controls, and planning menus in consultation with chefs. Knowledge of HACCP controls and proper food storage and usage is critical. The ideal candidate will have a strong background in upscale food service, personnel management, and a consistent track record of achieving company goals while adhering to policies and procedures. Excellent leadership, organizational skills, and attention to detail are essential for success in this role.