This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Hyatt Centric Park City - Park City, UT
posted 2 months ago
Full-time - Manager
Park City, UT
About the position
The Director of Outlets & Banquets at Hyatt Centric Park City is responsible for overseeing the daily operations of the hotel's Food & Beverage division, which includes managing the restaurant and banquet services. This role focuses on enhancing guest experiences, maximizing revenue, and ensuring high standards of service and staff development.
Responsibilities
- Oversee day-to-day operations of the Food & Beverage division.
- Resolve guest concerns and ensure customer satisfaction.
- Schedule, coach, and counsel team members.
- Maintain department standards and support staff development.
- Conduct interviews and hiring processes for new team members.
- Manage payroll and financial aspects of the department.
- Maximize food & beverage revenue and control expenses.
- Drive high levels of customer service and satisfaction scores.
- Conduct department meetings and pre-shifts to maintain communication.
Requirements
- At least 3 years of experience in Food & Beverage management.
- Strong customer service skills.
- Refined verbal and written communication skills.
- Desire to satisfy the needs of others in a fast-paced environment.
Benefits
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid holidays
- Complimentary or discounted hotel room nights
- Unlimited colleague and friends & family discounted room rates
- Sick, bereavement and jury duty pay
- Medical, dental and vision insurance
- Discounted prescriptions after 30 days
- Tuition assistance
- Complimentary colleague meals
- Complimentary parking
- Discounted ski pass reimbursement at season's end
