Director of Product Management, Consumer Services - App Store

$284,900 - $455,200/Yr

Apple - Cupertino, CA

Full-time - Senior

Cupertino, CA

10,001+ employees

Computer and Electronic Product Manufacturing

About the position

The Director of Product Management for Consumer Services at Apple is responsible for overseeing the vision and strategy for the App Store customer experience across multiple platforms, including iOS, iPadOS, macOS, watchOS, tvOS, and visionOS. This role involves leading a team focused on customer discovery, enhancing app engagement, and driving business impact through innovative features and collaboration with cross-functional partners.

Responsibilities

• Deliver on a strong portfolio of features that improve and grow customer app discovery and engagement.
• Define and develop consensus on product vision, strategy, and ongoing optimization for storefront features, Apple Arcade, and Game Center.
• Advance the faithful implementation of the product vision and strategy, managing the feature definition process and public unveilings.
• Advocate for the prioritization of impactful features on the engineering roadmap and secure resource commitments among cross-functional teams.
• Interact with company executives to build product vision for new features and report on customer experience improvements.
• Develop a corporate development strategy and suggest M&A activity as needed.

Requirements

• 15+ years of experience in a senior role leading product development for personalized discovery experiences in consumer digital services or mobile e-commerce.
• Exceptional interpersonal skills with a proven track record of influencing and negotiating with partners.
• Experience engaging effectively with high-level executives and delivering presentations.
• Experience managing and developing a team, overseeing multi-year projects.
• Strong analytical skills to identify key opportunities and measure impact on customer experiences.
• Extraordinary oral and written communication skills, with the ability to explain technical concepts to non-technical partners.

Nice-to-haves

• Experience in social gaming is a plus.
• JD or MS/MBA is a plus.

Benefits

• Comprehensive medical and dental coverage
• Retirement benefits
• Employee stock purchase plan
• Restricted stock unit awards
• Tuition reimbursement for formal education
• Discounted products and free services
• Discretionary bonuses or commission payments
• Relocation assistance