Director of Product Management, Data

$320,000 - $320,000/Yr

Chime - San Francisco, CA

Full-time - Senior

San Francisco, CA

Credit Intermediation and Related Activities

About the position

The Director of Product Management at Chime will lead the development of innovative features for the Data Platform, enhancing the company's capabilities in Data, Machine Learning, and AI. This role is crucial for addressing complex data challenges and driving impactful solutions that empower millions of members in managing their financial needs. The position requires a hands-on product leader who can collaborate with cross-functional teams to unlock insights and improve member experiences.

Responsibilities

• Build the long term vision for Chime's Data Platforms and implement a roadmap with multiple features.
• Identify high priority problems and drive solutions through user research, quantitative analysis, and customer feedback.
• Proactively capture, triage, and resolve customer feedback.
• Translate business and Data product requirements into comprehensive product/process development stories.
• Develop positive relationships with Engineering and Product counterparts, as well as other major internal team members.
• Ensure timely execution of all project assets to meet launch dates, supporting testing and post-launch analysis.
• Communicate strategic milestones and due dates to all team members, ensuring information is available and complete, including to executive partners.
• Evangelize the use of data across the organization and act as a resource for stakeholder questions about data products.
• Set the company standard for inclusion, accountability, and cross-company collaboration.
• Establish clear roles and responsibilities for collaborations across the company.
• Craft and evangelize narrative for Data platforms across the company and to an executive audience.
• Distill sophisticated concepts and generate energy across the company.

Requirements

• 5-7 years experience delivering solutions on Data Platform/Infrastructure and/or owning Data Products.
• 10+ years as a product manager with at least 5+ years of people management experience.
• In-depth knowledge of data foundations and hands-on experience developing large complex data systems across problem spaces such as data warehouses, streaming, ingestion, eventing infrastructure & data governance.
• Understanding of how data solutions can be applied to business/product use cases and the feasibility of such data solutions to meet business goals.
• Ability to supervise large enterprise-wide programs consisting of many projects; proficiency with process management and collaboration tools such as Jira and Confluence.
• Ability to communicate to stakeholders and executives and influence strategic vision.

Benefits

• Competitive salary based on experience
• 401k match plus great medical, dental, vision, life, and disability benefits
• Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
• 1% of your time off to support local community organizations of your choice
• Annual wellness stipend to use towards eligible wellness related expenses
• Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
• In-person and virtual events to connect with fellow Chimers, including cooking classes, guided meditations, music festivals, and more.