Chime Capital - San Francisco, CA

posted 6 days ago

Full-time - Director
Hybrid - San Francisco, CA
Professional, Scientific, and Technical Services

About the position

Help us advance the future of Data, ML, and AI at Chime to empower millions of our members in managing their daily financial needs. We're looking for a Director of Product Management to work on innovative new features to expand Chime's leadership in Data Platform. A good match for this role is an experienced product leader who is both hard-working and hands-on about solving sophisticated data problems at scale. You'll partner closely with many cross-functional teams across Risk, Marketing, and Analytics to address Chime's most complex data obstacles such as paid marketing attribution, fraud detection, reducing operational cost and unlocking delightful member experiences using the power of Data, LLM and AI. Our vision is a world with endless insights to address the challenges and opportunities of today and reveal the possibilities of tomorrow. Your leadership will be instrumental in building impactful teams and strong cross-functional relationships to unlock velocity across all our products and drive our mission forward.

Responsibilities

  • Build the long term vision for Chime's Data Platforms, and implement a roadmap, broken down into landmarks and multiple features.
  • Identifies high priority problems and drives solutions by co-developing plans for user research, quantitative analysis, and customer feedback.
  • Translate business and Data product requirements into comprehensive product/process development stories.
  • Develops positive relationships with Engineering and Product counterparts, as well as other major internal team members.
  • Ensure timely execution of all project assets to meet launch dates, and help support testing, and post-launch analysis.
  • Communicate strategic milestones and due dates to all team members, ensuring information is available and complete, including to executive partners.
  • Evangelize the use of data to all parts of the organization and act as a resource to answer stakeholder questions about data products.
  • Sets the company standard for inclusion, accountability, and cross-company collaboration.
  • Establishes clear roles and responsibilities for collaborations across the company.
  • Independently crafts and evangelizes narrative for Data platforms across the company and to an executive audience.

Requirements

  • 5-7 years experience delivering solutions on Data Platform/Infrastructure and/or owning Data Products.
  • 10+ years as a product manager with at least 5+ years of people management experience.
  • In depth knowledge of data foundations, and hands-on experience developing large complex data systems across problem spaces such as data warehouses, streaming, ingestion, eventing infrastructure & data governance.
  • Understanding of how data solutions can be applied to business/product use cases and the feasibility of such data solutions to meet business goals.
  • Ability to supervise large enterprise-wide programs consisting of many projects; proficiency with process management and collaboration tools such as Jira and Confluence.
  • Ability to communicate to stakeholders and executives and influence strategic vision.

Benefits

  • A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location.
  • Hybrid work perks like backup child, elder and/or pet care, as well as a subsidized commuter benefit.
  • Competitive salary based on experience.
  • 401k match plus great medical, dental, vision, life, and disability benefits.
  • Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off.
  • 1% of your time off to support local community organizations of your choice.
  • Annual wellness stipend to use towards eligible wellness related expenses.
  • Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents.
  • Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
  • In-person and virtual events to connect with your fellow Chimers.
  • A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech.
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