Director of Product Portfolio Operations, Platform Engineering

JPMorgan Chase - Seattle, WA

Full-time - Senior

Seattle, WA

Credit Intermediation and Related Activities

About the position

The Director of Product Portfolio Operations in Platform Engineering is a leadership role focused on delivering high-quality products that meet customer needs. This position involves creating synergies across product lines, innovating on solutions, and ensuring effective communication and reporting for portfolio management operations. The role is critical in overseeing the Core Platform Engineering team, which is responsible for key technology products that enable Chase businesses.

Responsibilities

• Works across products and product lines to help ensure delivery against business objectives.
• Executes the strategy for reporting and communications to support portfolio management operations and change initiatives.
• Oversees and coaches a team to implement the strategy for adapting and executing the full product-line framework.
• Implements portfolio-level tracking of controls, financials, resourcing needs, and key prioritization decisions.
• Collaborates with leaders across multiple lines of business, finance partners, and strategy leads to execute on portfolio planning, prioritization, and tracking of outcomes.

Requirements

• 8 years of experience or equivalent expertise in program management, product delivery, technical program management, or performance optimization.
• Proven ability to manage and implement operational effectiveness and portfolio management initiatives.
• Proven ability to operate within the product development life cycle and agile methodologies.
• Proven ability to manage and build a high performing team.
• Bachelor's Degree in Business, Computer Science, or related field.
• Experience in Product Delivery or exposure to Technology or Platform products.