Director of Professional and Continuing Education

$120,000 - $130,000/Yr

California State University - Hayward, CA

Full-time - Director

Remote - Hayward, CA

Educational Services

About the position

The Director of Professional and Continuing Education (PACE) at Cal State East Bay is responsible for leading the development and management of the university's PACE portfolio, which includes noncredit courses, academic extension programs, community education, and customized business training. This role involves strategic planning, operational oversight, fiscal management, and program innovation, ensuring alignment with institutional priorities and addressing the needs of students and the regional workforce through collaboration with various stakeholders.

Responsibilities

• Oversee the lifecycle of professional and continuing education programs, from inception to implementation, including enrollment management and program assessment.
• Ensure that all programs align with accreditation standards, university policies, and compliance requirements.
• Lead partnerships with university colleges, academic departments, and administrative units to design and manage programs that support institutional growth and student success.
• Facilitate communication with academic and administrative leaders to ensure efficient program operation and alignment with institutional goals.
• Forge and maintain relationships with external stakeholders, including professional associations and industry partners, to expand program reach and impact.
• Supervise a team of professionals and staff responsible for administrative support and program execution.
• Provide professional development opportunities to enhance team performance and adaptability.
• Manage recruitment and onboarding of personnel to meet the evolving needs of the PACE portfolio.
• Collaborate with university leadership on identifying new program opportunities and competitive market positioning.
• Utilize best practices and market trends to inform program development and improve enrollment strategies.
• Leverage technology and innovative approaches to expand program accessibility and delivery.
• Develop and oversee budgets for professional and continuing education programs, ensuring adherence to self-support financial guidelines.
• Monitor revenue and expenses, providing strategic recommendations to optimize resource allocation and program profitability.
• Work closely with fiscal teams to maintain transparency and accountability in all financial processes.

Requirements

• Bachelor's degree is required; a Master's degree is preferred.
• Seven (7+) years of experience in professional and continuing education, higher education leadership, or program management.
• Three (3) years of progressively responsible management experience which includes supervising professional staff.
• Demonstrated success in managing self-support programs, including budgeting, compliance, and operational oversight.
• Proven ability to lead teams and collaborate across diverse stakeholders within a university setting.
• Expertise in program management, including planning, execution, and assessment.
• Strong knowledge of budget planning and financial oversight for self-support programs.
• Effective communication and interpersonal skills to build relationships with internal and external partners.
• Proficiency in administrative systems, data analytics, and office software to drive informed decision-making.
• Commitment to fostering diversity, equity, and inclusion in all aspects of program leadership and team management.

Benefits

• Employer paid life insurance ($100,000)
• Health, dental, and vision insurance with the monthly premium largely paid by the CSU
• Dependent and health care reimbursement accounts
• Tuition fee waiver
• 401k, 457 and 403(b) plans
• CalPERS retirement plan with continued medical and dental insurance in qualified retirement
• 14 paid holidays and one personal holiday
• 24 days of vacation and 12 days of sick leave per year
• Eligibility to participate in the Cal State East Bay hybrid telecommute program subject to management approval.