Director of Programs

$71,000 - $76,000/Yr

Merakey Allegheny Valley School - New Castle, DE

Full-time - Manager

New Castle, DE

5,001-10,000 employees

About the position

The Director of Programs at Merakey is responsible for overseeing the day-to-day operations of specific programs within their division, ensuring program quality, effectiveness, and impact. This management role involves direct supervision of Campus Managers/Supervisors or Community House Managers, and the oversight of assigned I/DD residences. The Director will implement strategic plans, manage staff performance, and ensure financial sustainability while promoting community awareness of program services.

Responsibilities

• Implement strategic plan activities as directed by Divisional leadership.
• Oversee the day-to-day operations of assigned program(s), ensuring efficient service delivery and adherence to budgetary constraints.
• Implement and provide feedback on policies and procedures related to program operations and staff management.
• Ensure programs adhere to best practices, regulatory standards, and Merakey policies.
• Lead and supervise a team of professionals, providing guidance and support.
• Oversee staff performance management processes, including evaluations and goal setting.
• Implement disciplinary actions when necessary, ensuring fairness and consistency.
• Lead recruitment and hiring processes for program staff, upholding diversity and inclusion principles.
• Manage timecards and attendance records for staff, ensuring accuracy and compliance.
• Coordinate scheduling and staffing needs for program activities and services.
• Take responsibility for the profit and loss (P&L) of assigned programs.
• Participate in annual budget development in collaboration with senior leadership.
• Manage approved program budgets and monitor financial performance.
• Develop and implement marketing strategies to promote program services.
• Coordinate with communications staff to develop promotional materials and online content.
• Compile individual specific data for assessments and collaborate with specialists regarding support plans.
• Participate in completion of Requisition Forms for changes in individual/staff status.
• Analyze reports submitted by House Managers to verify adherence to IDT/LEP and initiate changes as needed.
• Conduct monthly supervisory 1:1 staff meetings and ensure compliance with training records.
• Regularly inspect residences for cleanliness and safety, recommending corrective actions.

Requirements

• Bachelor's Degree or equivalent credited coursework and experience.
• 1-3 years of total experience in program management or related field.

Nice-to-haves

• Experience in a non-profit environment.
• Knowledge of I/DD services and regulations.
• Strong leadership and team management skills.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Competitive compensation plans
• DailyPay
• Work/Life Balance
• Flexible Schedules
• Cell Phone Discount Plans
• Employee Referral Bonuses
• Tuition Reimbursement
• Care.com Membership