Director of Project Management

$90,000 - $120,000/Yr

Office Revolution - Chicago, IL

Full-time - Senior

Remote - Chicago, IL

Merchant Wholesalers, Durable Goods

About the position

The Director of Project Management at Office Revolution is a leadership role responsible for driving the strategic direction and growth of the Project Management Department within the Professional Services division. This position focuses on developing a scalable project management framework to support expansion into new markets while fostering a high-performance culture through mentorship and professional development of the team. The Director collaborates with various departments to align project management initiatives with company objectives, ensuring efficient resource deployment and high client satisfaction.

Responsibilities

• Drive team development through structured mentorship, training, and performance management frameworks.
• Ensure that all project managers consistently deliver excellent customer service, maintaining high standards in client communication, responsiveness, and project execution.
• Review, establish and implement repeatable project management processes that support rapid scaling and multi-location expansion.
• Lead strategic initiatives for continuous improvement in project execution and client service delivery.
• Collaborate with senior leadership on resource planning, talent acquisition, and deployment strategies.
• Use data analysis to monitor departmental performance, forecast needs, and adjust operational plans proactively.
• Monitor errors through zero sell report, define actions and training required for corrective action.

Requirements

• 7+ years of progressive experience in project management, with at least 3 years in a management role.
• Demonstrated success in building, leading, and mentoring high-performing project management teams.
• Strong knowledge of project management best practices, with experience overseeing budget management, resource planning, and metrics-driven performance evaluation.
• Skilled in partnering with senior leadership, sales, and operations teams to align project management initiatives with organizational objectives.
• A track record of ensuring high-quality client service and satisfaction through continuous improvement in project delivery.
• Experience implementing change and process improvements, with the ability to adapt quickly in a dynamic, growth-oriented environment.
• Bachelor's degree in business, Project Management, Operations, or a related field; PMP or relevant project management certification preferred.

Nice-to-haves

• Familiarity with project management software and tools, with the ability to evaluate and implement technology solutions that enhance team efficiency.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance