Director of Resident Programs

About the position

The Director of Resident Programs is responsible for planning and leading daily programs and special events that enhance the lifestyle of residents in a Senior Lifestyle Community. This role emphasizes creativity, positive energy, and the ability to adapt to unexpected changes while fostering community engagement and partnerships.

Responsibilities

• Foster a fun work environment centered around celebrating the lives of residents.
• Plan and lead daily programs within the community.
• Develop opportunities for team members from other departments to create and lead programs.
• Plan and execute special events for residents in collaboration with the sales and marketing departments.
• Recognize and honor the individuality, diversity, and spirituality of all residents when planning programs and events.
• Develop rapport with residents to encourage participation in community programs and events.
• Promote the SLC wellness model by offering programming in 7 areas of wellness.
• Develop and distribute a monthly calendar of events and newsletter.
• Organize and lead trips outside the community to enhance resident connections.
• Develop partnerships inside and outside the community to enhance program offerings.
• Promote the lifestyle at the community through social media and partnerships with sales and marketing.
• Oversee the resident ambassador program.
• Support and participate in setting up seasonal/holiday décor of the community.
• Keep program flyers, bulletin boards, and digital signs up to date.
• Hire, train, develop, and mentor department employees.
• Secure and maintain all department equipment and supplies.
• Manage the department budget and expenses.
• Document and maintain all records required to manage the department.

Requirements

• A Bachelor's degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Experience leading small or large group events.
• Acceptable fluency in English to perform job duties and communicate effectively.
• Competence with computer applications including Microsoft Suite, Outlook Email, Online learning portals, and Social Media.

Nice-to-haves

• Event planning experience.
• Experience leading small and large group programs.
• Experience coordinating community partnerships.
• Specialty skills such as fitness certification, musical skills, or artistic skills.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement benefits
• Short-term disability
• Long-term disability
• Paid time off
• Access to DailyPay for earned wages before payday