Director of Restaurant Operations

$130,000 - $190,000/Yr

Keen On You - New York, NY

Full-time - Senior

New York, NY

About the position

The VP of Operations will oversee the day-to-day operations of a diverse hospitality portfolio, focusing on driving operational excellence, maximizing profitability, and fostering a positive work environment. This role requires strategic leadership and a commitment to exceptional guest experiences across multiple restaurant concepts.

Responsibilities

• Develop and implement comprehensive operational strategies that align with the client's overall business objectives.
• Analyze financial performance, identify cost-saving opportunities, and develop effective labor strategies to optimize profitability across all concepts.
• Recruit, train, and mentor a high-performing team of operations leaders to ensure consistent execution of standards and procedures.
• Drive operational efficiency by optimizing processes, implementing best practices, and ensuring compliance with regulatory requirements.
• Foster a culture of exceptional guest service by setting high standards and empowering employees to deliver memorable experiences.
• Collaborate with the executive team to develop and launch new restaurant concepts that align with market trends and consumer preferences.
• Develop and implement effective crisis management plans to address operational challenges and ensure business continuity.

Requirements

• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• Minimum 10 years of experience in senior operations roles within the hospitality industry, preferably with a focus on multi-unit restaurant operations.
• Proven track record of driving operational excellence and financial performance in a fast-paced, high-volume environment.
• Strong leadership skills, with the ability to inspire and motivate teams to achieve exceptional results.
• Excellent analytical and problem-solving skills.
• Strong financial acumen and understanding of P&L statements.
• Proven ability to develop and implement effective labor strategies.
• A passion for the hospitality industry and a commitment to delivering exceptional guest experiences.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance