Director of Sales (Cox Business)

$115,400 - $173,200/Yr

CCC CoxCom, LLC - Springdale, AR

Full-time - Director

Springdale, AR

About the position

The Director of Sales at Cox Business is a leadership role focused on driving revenue growth and expanding the customer base in the NW Arkansas and Central region. This position involves developing and implementing effective sales strategies, leading a team of hybrid sellers, and ensuring customer satisfaction through exceptional service. The role requires a dynamic and results-driven individual who is passionate about sales and capable of building strong relationships with key customers and stakeholders.

Responsibilities

• Meet and exceed monthly, quarterly, and annual sales targets (quotas).
• Lead sales leaders and frontline teams in pursuit of defined sales targets.
• Forecast sales accurately to ensure targets are met and to inform strategic planning.
• Monitor and analyze sales performance, providing regular reports and insights to senior management.
• On-board new sales representatives and steward them to achieve their targets.
• Train and develop newly tenured and existing sellers, providing ongoing coaching to ensure continuous improvement, high performance, and quota achievement.
• Develop and implement coaching programs to enhance the skills and performance of the team.
• Actively attract, recruit, manage, and develop sales talent to build a high-performing sales team.
• Foster a collaborative and supportive team environment, encouraging knowledge sharing and continuous learning.
• Serve as a subject matter expert or advisor on selected customer sales and handle issues escalated by team members.
• Attend job-related training and remain current on technical information regarding Cox's products and offerings.
• Create and participate in opportunities to serve as a public representative and image builder of Cox in the local community.
• Work closely with Cox-owned RapidScale to ensure the entire region outperforms company goals and objectives.
• Collaborate with the marketing department to develop and implement sales strategies that enhance Cox Business and RapidScale's reputation, brand, and sales within the region.
• Engage sales partners in optimizing the sales funnel and driving revenue growth.
• Provide feedback to management regarding products, services, processes, and procedures to drive continuous improvement.
• Develop account forecasts and manage the sales team to achieve maximum revenue while maintaining profitability.
• Communicate customer concerns, sales opportunities, implementations, and related issues within the sales team and across systems.
• Lead sales team meetings to coordinate sales efforts and communicate changes in direction, products, policies, expectations, processes, and standards.
• Coordinate and maintain effective working relationships with other Cox Business and Cox Communications departments to ensure high-quality customer service.

Requirements

• Bachelor's degree in a related discipline and 6 years' experience in a related field.
• 1+ year of experience in management or lead role.
• 5 years' experience in business-to-business consultative sales.
• Experience using Windows-based PCs and Microsoft Office.
• Valid driver's license, good driving record, reliable transportation.
• Excellent skills in building relationships, business sales skills, adaptability, coaching and development, oral communication, and business acumen.

Nice-to-haves

• BS/BA degree in a related discipline strongly desired.
• 2 or more years of experience in a management role preferred.
• 3 years' experience in cloud or managed services sales.
• Experience in the telecommunications industry desired.
• Knowledge of the local market.
• Some experience with state and local government business.
• Experience compiling, preparing, and submitting bid responses to RFQs, RFIs, and RFPs.

Benefits

• Flexible vacation policy allowing employees to take as much vacation with pay as they deem consistent with their duties.
• Seven paid holidays throughout the calendar year.
• Up to 160 hours of paid wellness annually for their own wellness or that of family members.
• Additional paid time off for bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
• Health care insurance (medical, dental, vision).
• Retirement planning (401(k)).
• Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).