Marriott International - Orlando, FL
posted 5 months ago
The Director of Sales - Franchised position is a pivotal role within the hotel, which is independently owned and operated by HHM Hotels. This position is responsible for overseeing the sales team and ensuring that all associates perform in accordance with established brand or hotel standards while embodying the core values of HHM. The Director will utilize both internal and external resources to develop strategic plans that encompass all business segments, ensuring alignment with corporate and hotel goals. A key aspect of this role is to understand the sales and business processes, which will contribute to enhancing customer value and satisfaction. In this role, the Director of Sales will identify customer business requirements and craft tailored offers that lead to increased revenue share for the hotel. Monitoring the achievement of sales objectives is crucial, and the Director will take necessary actions to address any shortfalls in relation to the annual marketing plan. Achieving the annual hotel revenue goals, as outlined in the budget, is a primary responsibility. The Director will also maintain relationships with key accounts to boost customer satisfaction and account revenue, employing professional sales techniques to negotiate favorable terms that meet both internal and external customer requirements. The Director will prepare and maintain a current annual marketing plan, detailing measurable initiatives aimed at sustaining and growing each business segment. Leadership responsibilities include modeling effective selling techniques, developing team members, and committing to personal and industry development. The role requires the ability to create effective presentations that clearly communicate ideas, opinions, recommendations, and conclusions. Additionally, the Director will travel locally to conduct outside calls, promote the hotel, and analyze competition, all while adhering to sustainability guidelines related to HHM's EarthView program. Other duties may be assigned by management as needed.