Marriott International - Omaha, NE

posted 4 months ago

Full-time - Manager
Omaha, NE
11-50 employees
Accommodation

About the position

The Director of Sales at NCG Hospitality is a pivotal role responsible for overseeing all sales-related activities within the organization, particularly focusing on the Moxy Omaha Downtown conference center. This position requires a strategic mindset to understand and evaluate market conditions, competitive pricing, and to position the conference center as a leading destination for meetings and events. The Director will be tasked with developing and maintaining strong relationships with local and regional partners, including the Visit Brookfield team, to effectively market and sell the conference center on various levels. In this role, the Director of Sales will be responsible for achieving and exceeding budgeted sales targets, both for the conference center and for individual sales efforts. This includes constant monitoring of the business mix and identifying new markets and products to adapt to changing market conditions. The Director will also focus on new business development, expanding penetration in existing accounts, and exploring untapped market segments. The position is primarily sales-focused, with a balanced split of time dedicated to networking, marketing, and administrative functions. The Director will collaborate closely with the operations team to ensure a cohesive approach to profitability and revenue management. This includes managing group contracts, rates, and terms, as well as developing creative promotions and sales strategies. The role also involves preparing and executing a comprehensive sales and marketing plan, participating in trade shows, and maintaining effective communication with internal and external partners to support sales efforts. Additionally, the Director will be responsible for managing the sales staff, including hiring, training, and performance management, to foster a high-performing sales team.

Responsibilities

  • Understand and evaluate market conditions and competitive pricing to position the conference center as a rate leader.
  • Develop and maintain relationships with the Visit Brookfield team for marketing and sales efforts.
  • Achieve and exceed budgeted sales targets for the conference center and individual sales.
  • Monitor business mix and identify new markets and products to adapt to market changes.
  • Expand penetration in existing markets and develop new business opportunities.
  • Manage time effectively between direct sales, marketing efforts, and team collaboration.
  • Work with the conference center and hotel team on revenue management and forecasting.
  • Set parameters for group business and manage contracts, rates, and terms.
  • Develop and execute creative promotions and sales strategies for multiple products and services.
  • Establish revenue goals for promotions and report on effectiveness.
  • Collaborate with internal and external partners for sales support and marketing materials.
  • Update the marketing calendar monthly and modify plans based on results.
  • Participate in trade shows and sales missions relevant to the venue.
  • Prepare and execute yearly sales and marketing plans, budgets, and revenue targets.
  • Submit monthly reports on sales pace and action plans.
  • Manage sales staff, including hiring, training, and development.
  • Build relationships with key client partners and communicate effectively with operations teams.

Requirements

  • Bachelor's Degree in Business, Marketing, or Hospitality preferred.
  • 4 years of experience in sales, group catering events, or similar roles with management experience.
  • Effective people management and staff development skills.
  • Financially adept and accountable in managing budgets.
  • Experience in developing and executing sales and marketing plans.
  • Strong oral and written communication skills.
  • Planning, organizing, and effective time management skills.
  • Proficient in Microsoft Office and property management systems.
  • Experience with sales-based CRM applications (e.g., Delphi).
  • Professional appearance and demeanor.
  • Ability to work effectively under pressure and meet goals.
  • General financial acumen and dynamic presentation skills.
  • Prior supervisory experience required.

Nice-to-haves

  • Experience in the hospitality industry.
  • Familiarity with local market trends and community support organizations.

Benefits

  • Competitive salary and performance bonuses.
  • Health insurance and retirement savings plans.
  • Opportunities for professional development and training.
  • Paid time off and flexible scheduling options.
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