Director of Sales, Leisure

Montage Hotels & Resorts - Laguna Beach, CA

Full-time - Director

Laguna Beach, CA

Accommodation

About the position

The Director of Leisure Sales at Montage International is responsible for developing strategic plans to enhance leisure and business travel markets. This role involves directing sales efforts, managing relationships with travel producers, and integrating property efforts into the overall company strategy. The position requires a focus on achieving annual revenue goals and maintaining competitive market knowledge.

Responsibilities

• Direct the identification, sales efforts, and relationships with individual travel producers including travel management accounts, retail travel agents, consortiums, and wholesalers.
• Assist in the integration of individual property efforts into the overall Montage International strategy.
• Direct the efforts to garner and organize relevant competitive information.
• Assist in the creation and analysis of financials including budgets, forecasting, rates, and pricing guidelines.
• Run appropriate reports.
• Establish Leisure and Business Travel Marketing and Action Plans.
• Establish wholesale, retail, and corporate travel target lists.
• Attain annual room night and revenue goals for the leisure and business travel market sales program.
• Initiate contact with prospective business travel accounts identified through direct sales program.
• Coordinate special promotional events for key leisure and business travel customers and their clients.
• Prepare bi-annual evaluations of individual companies to review results and ensure business and leisure travel guidelines are met.
• Make qualified sales trips and solicit new clients on behalf of Montage International.
• Represent property at appropriate travel industry tradeshows, conferences, and meetings.
• Monitor mailings to leisure and business travel customers with updates of programs and events.
• Review account production and travel patterns to determine appropriate market segments for negotiation.
• Participate on the hotel revenue management team.
• Ensure adherence to travel industry policies and wholesalers by all hotel and office staff.
• Interact with Public Relations to ensure updates on new programs, packages, and travel industry events.
• Maintain the VIRTUOSO program, updating VIRTUOSO NET and ensuring proper delivery of amenities.
• Maintain active liaison with competitors regionally and nationally.

Requirements

• College Degree preferred, high school or equivalent education required.
• Minimum of four (4) years of sales experience in a luxury hotel or resort environment.
• Strong communication skills, both verbal and written.
• Ability to communicate customer needs and resolve complaints independently.
• Ability to establish and master goals.
• Ability to identify and develop accounts.
• Computer skills, including accounting programs, Microsoft Word, Excel, and Delphi.
• Math skills and budgetary analysis capabilities.

Benefits

• Competitive salary range of $108,000 to $162,700.
• Reasonable accommodations for applicants with disabilities.
• Drug-free workplace with pre-employment substance abuse testing.