Director of Sales & Marketing

Marriott International

Full-time - Senior

Accommodation

About the position

The Director of Sales & Marketing at Spartanburg Marriott is a leadership role focused on driving sales and marketing strategies to maximize revenue and enhance guest service. This position involves managing the sales team, developing business leads, and ensuring the hotel meets its sales goals in a competitive hospitality environment. The role requires a proactive approach to market trends and customer engagement, fostering a culture of excellence within the team.

Responsibilities

• Stay abreast of industry trends that the hotel can capitalize on.
• Implement a successful solicitation strategy to targeted territories and accounts to meet and/or exceed revenue goals.
• Direct and manage all group sales activities to maximize revenue potential.
• Participate in daily business review meetings, sales strategy meetings, pre-convention meetings, training, and other sales-related meetings as required.
• Recruit, direct, manage, train, and counsel sales staff.
• Work with other departments within the hotel to provide quality service to customers.
• Attend trade shows, community events, and industry meetings. Maintain knowledge of market, competition, and customers.
• Anticipate business needs and collect/prepare necessary information. Prioritize and follow-through; excellent writing and proof-reading skills.
• Work a flexible schedule to include nights, weekends, and holidays.
• Travel up to 10% as required.

Requirements

• At least 3 years of Director of Sales experience in a full-service environment at a Marriott hotel.
• A 4-year college degree.
• Experience within the South Carolina market is preferred.
• Proficiency in Microsoft Word, Excel, and CI/TY. Knowledge of computer accounting programs, math skills, and budgetary analysis capabilities is required.
• Comprehensive expertise in sales techniques, revenue management, recruitment, supervision, training, and motivation of managerial staff.
• Proficient in active listening, communication, and diplomacy with internal and external customers and staff.
• Strong verbal and written communication skills with the ability to adapt style to various audiences.

Nice-to-haves

• Experience in the South Carolina market.

Benefits

• Relocation assistance available for the right candidate.