Director of Shared Services (Revenue Cycle/Oncology)
McKesson - DeKalb, IL
posted 3 months ago
About the position
The Director of Revenue Cycle Shared Services at McKesson is responsible for managing strategic and operational initiatives related to revenue cycle management. This role involves overseeing projects that enhance efficiency and automation within the revenue cycle, developing business strategies, and collaborating with various stakeholders to centralize cash activities and improve service delivery. The position requires strong leadership skills to guide teams and manage outsourced partnerships while ensuring compliance with service level agreements. The Director will also play a key role in implementing technology solutions and fostering relationships across the organization to drive performance improvements.
Responsibilities
- Manage strategic and operational initiatives involving department and cross-functional teams focused on product delivery.
- Develop and execute the team's business strategy, including technology road map support and execution.
- Centralize cash activities across the network and create standardized processes for efficiency and automation.
- Promote adherence to central services policies, procedures, and training materials.
- Lead process or system implementations and collaborate with RCM Support Team for project management resources.
- Oversee CBO practices to provide RCM support, metric reporting, and best practice solutions.
- Manage outsourced partnerships and develop metrics to ensure compliance with service level agreements.
- Facilitate strong interpersonal relationships between internal and outsourced teams.
- Provide oversight and support for business functions and operations management as needed.
- Develop and execute business initiatives and roadmaps with practice leadership and support teams.
Requirements
- 12+ years of professional experience in relevant fields.
- 4+ years of management experience.
- 4-year bachelor's degree in finance, business, or related field or equivalent experience.
- 10+ years' experience in technology implementation, product or program management.
- 5+ years of revenue cycle management experience.
- 5+ years of leading teams, specifically coaching and developing teams.
- 5+ years of board or senior leadership level meeting experience.
- 5+ years of vendor management experience.
Nice-to-haves
- Track record of positive conflict resolution in complex matrixed environments.
- Experience with billing systems platforms, particularly Centricity.
- Six Sigma experience.
Benefits
- Competitive compensation package including base pay and potential bonuses.
- Annual bonus or long-term incentive opportunities.
