Director of Software Engineering

Gap

Full-time - Senior

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

In this critical leadership role at Gap Inc., the Director of Software Engineering will be accountable for all new capabilities related to the highly scaled physical and logical inventory back-end services that power Gap Inc.'s platforms, including web, allocation, order brokering, and reporting. This position requires leading a high-performance engineering team that practices best-in-class DevOps and continuous delivery engineering practices. The Director will collaborate closely with Product Management, Architecture, and Technical Program Management peers to build comprehensive product delivery and technology plans across all of Gap Inc.'s brands and markets. A significant aspect of this role involves instituting the right processes and practices to ensure high availability of all applications and services at scale. The Director will also lead the team's Cloud-based technical roadmap and oversee the total cost of ownership for building, testing, and running products in production, ensuring that projects are delivered on time and within budget. The responsibilities include ensuring overall strategy and excellence in delivering high availability for cloud-based physical and logical inventory accuracy at Gap Inc. The Director will lead product and technical roadmap planning, actively collaborating with key partners in architecture, product, operations, and program management. They will ensure the successful execution of large, complex product initiatives that involve multiple cross-functional and organizational Agile teams. Additionally, the Director will maintain financial oversight as part of the total cost of ownership for building product capabilities, product support, and cloud consumption costs. Continuous delivery improvement efforts will also be a focus, utilizing modern agile, lean, and design thinking practices. Leadership, mentorship, and oversight will be provided to a high-performance team of engineering managers and engineers, guiding them in product delivery, technology decisions, engineering best practices, and transformation.

Responsibilities

• Accountable for ensuring overall strategy, delivering excellence and high availability for the cloud-based physical and logical inventory accuracy at Gap Inc.
• Lead product and technical roadmap planning for the group, actively collaborating with key architecture, product, operations, and program management partners.
• Successfully ensure delivery execution of large complex product initiatives consisting of multiple cross-functional/organizational Agile teams.
• Maintain overall financial oversight as part of total cost of ownership for building all product capabilities, product support, and cloud consumption costs.
• Participate in continuous delivery improvement efforts, with modern agile, lean and design thinking practices.
• Provide leadership, mentorship, and oversight to a high-performance team of engineer managers and engineers across product delivery, technology decisions, engineering best practices and transformation.
• Evaluate business needs, research, and formulate application solutions, and make solution recommendations to Gap Tech leadership.

Requirements

• Engineering leadership experience with managing services at high scale, preferably in a retail setting.
• Deep end-to-end technical knowledge building and running high performing, high availability applications.
• Domain expertise with inventory services, including transaction processing and complex aggregation is highly desired.
• Ability to credibly challenge technical design decisions and approaches with exceptionally talented product managers, architects, and engineers.
• Proficient and direct experience with Java, J2EE, Spring, Messaging services, API design, Cassandra Database systems and high-volume, multi-threaded microservices.
• Experience leading leaders and independent, high performing teams with demonstrated understanding of modern software development and infrastructure tools, processes, and practices including Agile Development, Cloud and DevOps.
• Experience collaborating with product and program management to build detailed product and technical roadmaps that consistently meet budget/time expectations.
• Strong executive presence and experience advising and interfacing with senior executives and business leadership on technology related issues, excellent executive-level verbal and written communication.
• Bachelor's degree from an accredited college, or equivalent experience in Computer Science or related field.

Benefits

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.
• Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.