JPMorgan Chase - Jersey City, NJ

posted 3 months ago

Full-time - Senior
Jersey City, NJ
Credit Intermediation and Related Activities

About the position

As a Director of Site Reliability Engineering at JPMorgan Chase within the Enterprise Technology, Collaboration and Communication team, you will play a pivotal role in shaping the future of site reliability in the financial sector. This position requires you to establish and nurture collaborative partnerships across various functions, ensuring that your team operates effectively and efficiently. You will proactively engage with team members, initiate career conversations, and delegate assignments and opportunities equitably, fostering a culture of growth and development within your team. In this role, you will manage stakeholders with broad direction on complex projects, ensuring that all work is executed in accordance with compliance standards, service level agreements, and business requirements. You will anticipate the needs of your immediate team, making proactive decisions to eliminate roadblocks and deliver products and applications that align with business objectives. Your cross-functional technical and business knowledge will be essential as you lead multiple technical areas and disciplines, identifying opportunities for operational changes and partnering with leadership to drive innovation. Your leadership will influence the team's culture, championing innovation and change to achieve success. You will be responsible for hiring, developing, and recognizing talent within your team, drawing upon your extensive leadership experience to engage team members and communicate complex ideas effectively. This position is not just about managing projects; it is about inspiring and guiding a team of technologists to excel in their roles and contribute to the overall success of the organization.

Responsibilities

  • Manages stakeholders with broad direction on complex projects to ensure work is executed according to compliance standards, service level agreements, and business requirements.
  • Anticipates the needs of immediate team to proactively make decisions to eliminate roadblocks and deliver products and applications in line with business requirements.
  • Applies cross-functional technical and business knowledge and leadership to multiple technical areas and disciplines.
  • Identifies opportunities to initiate operational changes across disciplines and partners with leadership to support, influence, and drive innovation.

Requirements

  • Formal training or certification in site reliability/software engineering concepts.
  • Over 10 years of experience in Python or Java.
  • At least 5 years of experience leading technologists in managing and solving complex technical issues.
  • Experience leading technologists to manage, anticipate, and solve complex technological issues.
  • Influences the team's culture by championing innovation and change for success.
  • Experience hiring, developing, and recognizing talent.
  • Draws upon leadership experience to engage team members to express complex ideas with appropriate level of detail.
  • Formal training or certification on software engineering concepts and 10+ years applied experience.
  • 10+ years of experience leading technologists to manage, anticipate, and solve complex technical items within your domain of expertise.

Nice-to-haves

  • Experience of SRE for SaaS applications.
  • Experience running SRE maturity uplift programs.

Benefits

  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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