Director of Strategy & Operations (Consumer Analytics)

$144,200 - $288,400/Yr

CVS Health - New York, NY

Full-time - Mid Level

New York, NY

Health and Personal Care Retailers

About the position

We are looking for a Director of Strategy & Operations to join our Consumer Analytics team at CVS Health. This person will partner closely with the VP of Consumer Analytics to drive strategic, operational, and fiscal initiatives across an organization that has scaled rapidly over the last three years. This role is a high-level individual contributor role with runway to evolve into a managerial role as the business expands. The Director will be responsible for leading strategic planning, including bi-annual goal setting, conducting return on investment (ROI) analysis, and identifying opportunity areas for consumer analytics to grow. Additionally, the Director will lead special projects across the organization such as executive-level presentations, innovation partnerships, performance reviews, process standardizations, and colleague engagement events. Collaboration with the VP of Consumer Analytics will be crucial to manage the portfolio, run leadership team meetings, build budgets, and develop department-wide communications. The Director will also support Enterprise Consumer Analytics priorities such as goal setting in collaboration with the Executive Director of Strategy and Operations.

Responsibilities

• Drive strategic planning including leading bi-annual goal setting, conducting return on investment (ROI) analysis, and identifying opportunity areas for consumer analytics to grow.
• Lead special projects across the organization such as executive-level presentations, innovation partnerships, performance reviews, process standardizations, and colleague engagement events.
• Collaborate closely with the VP of Consumer Analytics to help manage the portfolio, run leadership team meetings, build budgets, and develop department-wide communications.
• Support Enterprise Consumer Analytics priorities such as goal setting in collaboration with the Executive Director of Strategy and Operations.

Requirements

• 5+ years' experience at a top-tier management consulting firm
• 3+ years' experience with PowerPoint, Excel, and other productivity software
• 3+ years' experience building executive level deliverables (e.g., story-lining a presentation)
• 2+ years experience with financial / fiscal management including budgeting & ROI calculations
• Proven ability to work thru ambiguity, influence and drive buy-in for strategic direction with leadership.

Nice-to-haves

• 5+ years as a Chief of Staff for an early/mid stage start-up
• 2+ years experience leading a team and driving project deliverables
• Ability to handle and prioritize multiple priorities
• Interest in healthcare, technology, and analytics.

Benefits

• Full range of medical, dental, and vision benefits
• 401(k) retirement savings plan
• Employee Stock Purchase Plan
• Fully-paid term life insurance plan
• Short-term and long-term disability benefits
• Numerous well-being programs
• Education assistance
• Free development courses
• CVS store discount
• Paid Time Off (PTO) or vacation pay
• Paid holidays throughout the calendar year