Director of Strategy & Operations - HR Technology ( Chief of Staff )

$100,000 - $231,540/Yr

CVS Health - Woonsocket, RI

Full-time - Senior

Woonsocket, RI

Health and Personal Care Retailers

About the position

We are looking for a Director of Strategic Operations to join our HR Technology team at CVS Health. This person will partner closely with the VP of HR Technology and play a pivotal role in shaping the strategic direction and operational excellence of our HR Technology organization. This individual will be responsible for driving the development of HR Technology roadmaps, facilitating stakeholder engagement, and overseeing key HR Technology operational processes. The ideal candidate will have a proven track record in analytics, process improvement and strategic planning. This role is a high-level individual contributor role with runway to evolve into a managerial role as the organization evolves.

Responsibilities

• Partner and build HR Technology roadmaps aligned with organization's overall strategic objectives.
• Conduct in-depth market analysis to identify emerging trends and opportunities.
• Collaborate with key stakeholders to develop strategic and operational plans, including budgeting and resource allocation.
• Organize and facilitate monthly stakeholder meetings, quarterly business reviews, and annual planning processes.
• Build strong relationships with key stakeholders across the Tech and HR organizations to ensure support and alignment.
• Effectively communicate complex concepts and strategies to a diverse audience.
• Leverage data analytics to inform strategic decision-making and identify areas of improvement.
• Develop departmental key performance indicators and track progress against organizational goals.
• Provide data-driven insights to support business case development and investment decisions.
• Identify opportunities to streamline and optimize HR Technology processes.
• Implement best practices and tools to enhance efficiency and effectiveness.
• Lead special projects across the HR Technology organization, support executive level presentations, innovation partnerships and colleague engagement events.

Requirements

• 5+ years' experience at a top-tier management consulting firm
• 3+ years' experience with PowerPoint, Excel, and other productivity software
• 3+ years' experience building executive level deliverables (e.g., story-lining a presentation)
• 2+ years' experience with financial / fiscal management including budgeting & ROI calculations
• 2+ years' experience working thru ambiguity, influence and drive buy-in for strategic direction with leadership

Nice-to-haves

• 2+ years experience leading a team and driving project deliverables
• Ability to handle and prioritize multiple priorities
• Experience in HR systems and processes, technology, and analytics

Benefits

• Full range of medical, dental, and vision benefits
• 401(k) retirement savings plan
• Employee Stock Purchase Plan
• Fully-paid term life insurance plan
• Short-term and long-term disability benefits
• Numerous well-being programs
• Education assistance
• Free development courses
• CVS store discount
• Discount programs with participating partners
• Paid Time Off (PTO) or vacation pay
• Paid holidays throughout the calendar year