Director of Supply Chain

Lazarus Naturals - Portland, OR

Full-time - Senior

Portland, OR

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

Etz Hayim is looking for a Director of Supply Chain to manage and improve the operations across sourcing, purchasing, warehousing, demand planning, logistics, 3PLs, and order fulfillment. This position will provide the leadership, management and vision to ensure the team has the proper processes, focus, reporting, and people in place to ensure our business goals and priorities are met. We need to implement a new 3PL to improve our freight spend, negotiate carrier rates across parcel and FTL/LTL, pursue better sources for our materials, reign inventory management and inaccuracy, and ensure that order fulfillment operations run smoothly. This position will inherit a litany of half built systems, outdated suppliers, and need to build processes, teams, systems, and solutions from the ground up. Our ideal candidates are hands-on, performance-oriented, highly technical and skilled at analysis with exceptional people and tactical leadership skills.

Responsibilities

• Partner with the rest of the Operational leadership team to develop the strategic operations plan to support the growth of the business, drive efficiency and prepare the organization for the future.
• Develop, present to the Executive team, and lead the execution of the warehousing, purchasing and logistics plan to support our growth strategy, forecasts and drive cost savings.
• Develop, optimize and execute the annual purchasing and warehousing plan. Lead the team to develop longer planning horizons for purchasing & warehousing against forecasted and historic demand, while balancing risk and balance sheet impact.
• Develop and execute upon BOM, fulfillment & logistics cost targets and long term goals to drive current and future profitability. Determine the key cost drivers and where our business can create cost savings via operational changes and capital investment.
• Partner with the Finance & BI teams to develop better visibility and reporting for targets, goals, and KPIs to track our spend and operational performance. Educate and mentor the team to understand the importance of their goals and deliverables.
• Lead demand planning and purchase planning to ensure reliability and continuity of raw materials and components to maintain stock and support the production plan in a cost-effective manner.
• Create and drive a sustainable and robust supply chain and sourcing strategy with the intent to develop and execute on new growth directives and initiatives.
• Develop processes and systems to drive balance sheet minimization based upon better forecasting, inventory management, and production planning.
• Develop and train the team on negotiating contracts, supplier relations, sourcing and best practices for purchasing.
• Lead the team in strategic sourcing for cost saving and supply chain redundancy efforts. Develop tools and KPIs to track and manage supplier costing, opportunity for cost savings and cost reduction accomplishments.
• Maintain the supplier database, purchase records, PO reports, and quality-related documentation.
• In partnership with the BI team, deep dive into and work with to develop and improve existing purchasing, supply chain and demand planning tools, systems and processes.
• Be the primary stakeholder and lead requirements documentation and partner with IT for Purchasing module implementation with our ERP system.
• Lead order fulfillment, internal shuttle, warehousing, and kitting.
• Manage warehouse and inventory control to determine and manage inventory needs, warehousing and kitting strategy and workflow. Support production needs and ensure materials are properly kitted and inventoried before and after production runs.
• Be the primary stakeholder and lead requirements documentation and partner with IT & Operations Analyst team for Shipping and Warehousing system improvement, barcode scanning implementation and ERP selection and implementation. Lead the team across implementation and process optimization within the new ERP system.
• Manage order fulfillment team and work closely with the team to reduce error rates, improve efficiency and workflow. Build annual labor modeling that ties into live forecasts, sales and marketing planning, and labor efficiency to better plan our staffing needs, and ensure we meet SLAs for all channels.
• Develop metrics, reports and dashboards for analyzing warehouse and distribution performance, cost targets, and highlight/focus on improvements.
• Manage outbound shipping cost optimization; manage negotiation of contracts carriers, partner with BI and lead the distribution team to optimize package and carrier selection in our Shipping system, and optimize LTL outbound rates and processes.
• Determine, plan and execute the most cost effective manner to distribute our sku mix across the USA, with majority of our volume on the eastern seaboard, and a mix of LTL and parcel shipments. Examine options for 3PLs and other solutions to drive down spend, while minimizing inventory management and balance sheet.
• Build strategy and implement 3PL partnerships where it makes sense from a cost, time-in-transit, SLA and accuracy standpoint. Work closely with chosen 3PL partners to ensure accurate inventory, SLA's are met and to continuously improve time in transit to end customers.
• Develop partnerships and negotiate contracts with additional freight carriers to expand our options for LTL/FTL for inbound and outbound to drive down our freight costs for finished goods, co-manufacturing and purchasing. Look to consolidate and move our supply chain partners to reduce overall spend inclusive of freight.
• Be a hands on leader who isn't afraid to jump into the weeds to understand our systems, enjoys working on the warehouse floor and while understanding the value of their time and prioritizing strategic leadership.
• Wade neck deep into the operational practices, processes, systems and on-the-floor operation to understand how the organization works. Look at the bigger picture to drive improvements across operations with better alignment of processes and business needs with the systems, develop the right procedures, and align the team on how to approach issues and day to day management.
• Manage, train, and inspire your team. Develop an environment that promotes and rewards initiative, open communication, accountability and excellence.
• Provide coaching and development of staff to create clear career pathing across the operations teams, and provide training to support staff members in being successful at their jobs and support their career paths.
• Take a long term view of the organization. Focus on building a company that services our customers into the future and provides concrete value and solutions.

Requirements

• Proven experience in supply chain management, logistics, or a related field.
• Strong analytical skills and experience with data-driven decision making.
• Excellent negotiation and contract management skills.
• Experience with ERP systems and supply chain software.
• Ability to lead and develop teams effectively.
• Strong communication and interpersonal skills.
• Hands-on experience in warehousing and logistics operations.

Nice-to-haves

• Experience in the hemp or CBD industry.
• Familiarity with 3PL operations and management.
• Knowledge of inventory management best practices.
• Experience with cost reduction strategies in supply chain.

Benefits

• 60% Assistance Program for veterans, individuals with disabilities, or those experiencing income challenges.