Palo Alto Networks - Santa Clara, CA

posted 4 days ago

Full-time - Senior
Santa Clara, CA
Professional, Scientific, and Technical Services

About the position

As the Director of Technical Marketing Engineering at Palo Alto Networks, you will lead a technical marketing team focused on the SASE platform, which includes Prisma SD-WAN and Prisma Access solutions. This role involves working with cutting-edge technology to redefine enterprise networking and security, managing performance tests, consulting with customers, and developing technical training materials. You will be responsible for identifying sales needs and shaping product direction while fostering a collaborative environment.

Responsibilities

  • Build out and manage lab environments and demo systems to replicate customer environments and real-world simulations.
  • Help customers, channel partners, and system engineers with product-related questions and hands-on technical training.
  • Develop technical content including tech notes, publications, solution guides, white papers, and webinars.
  • Monitor the performance of new releases after they are available.
  • Drive success of customer trials by assisting beta customers with understanding and configuring new product capabilities.
  • Work closely with Product Management on product feedback for future improvements.
  • Review PRDs and engineering specs and provide feedback.
  • Develop and deliver high-reaching positioning strategies and answer specific questions relative to the product area.

Requirements

  • BS/MS in computer science field or equivalent experience or equivalent military experience required.
  • 7+ years of experience in a technical marketing engineer, product or field role with experience delivering technical product training and producing technical collaterals.
  • Experience in leading and managing a high performing team.
  • Strong desire to experiment with new technologies including SD-WAN, cloud, virtualization, network security, IP routing, or application delivery.
  • Experience in setting up lab environments and maintaining POC & Demo environments.
  • Excellent written and verbal communication skills with strong presentation skills.

Nice-to-haves

  • Trade show experience.
  • Strong customer advocacy skills and experience.

Benefits

  • Restricted stock units (RSUs)
  • Bonus opportunities
  • Mental and financial health resources
  • Personalized learning opportunities
  • FLEXBenefits wellbeing spending account
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