Director of Workforce Development and Community Education

Montana State University Billings - Billings, MT

Full-time - Director

Billings, MT

Educational Services

About the position

The Director of Workforce Development reports to the Dean of City College and carries primary responsibility for the planning, growth and development of learning opportunities in a broad portfolio that includes, but is not limited to Workforce Development, Continuing Education and Grant opportunities at City College. The Director will administer the daily operations of this portfolio and will assess the needs for new and additional educational offerings; work with faculty and trainers to develop course outlines and content of classes and programs; maintain liaison with academic and industry disciplines; identify and recruit faculty; arrange class locations and use of off-campus sites; arrange and develop budgets and funding resources; analyze costs; and evaluate effectiveness of programs. The Director will identify specific goals and outcomes, assess the progress toward the attainment of the goals, and utilize assessment data to revise procedures and processes, to more effectively achieve the goals and outcomes for the office. These goals will align with the institutional mission, vision, and strategic plan. The Director will have project management experience, the ability to effectively prioritize multiple tasks/demands, excellent skills in managing complex, multiple budgets, and successful experience within a demanding, team-oriented work environment and leadership/supervisory skills.

Responsibilities

• Accountable for determining needs for new, revised, and/or existing programs to strategically develop, implement, and evaluate plans that meet program enrollment and revenue objectives.
• Evaluation of industry sectors for market penetration strategies, based on market research and competitive analysis of similar programs in the assigned industry area.
• Proactive strategic planning for developing and growing newly established programs by leading brainstorming sessions with academic departments, economic development councils, and other community workforce associations.
• Promote and support the development of effective and innovative programs, strategies, methodologies, technologies, and practices.
• Evaluate and measure effectiveness and impact of the program portfolio.
• Lead by building and supporting effective teams, encouraging collaboration, and empowering others.
• In collaboration with the Dean, develop and lead training initiatives.
• Developing/applying procedures needed for program development in relation to internal/external approval timelines.
• Develop and expand program offering to create a self-supporting financial model for the programs and Workforce Development office.
• Responsible for managing the development process and delivering programs to include program design and structure, market analysis and assessment of program viability.
• Recruitment and hiring of instructors including MSUB faculty and instructors from industry.
• Cooperate with unit sponsors to recruit, select, train, evaluate, and support qualified trainers to deliver programs and training.
• Establishment of program budgets in conjunction with the MSUB finance and accountability for meeting program revenue and enrollment targets.
• Implementation of established marketing plan for programs.
• Development of program evaluation metrics.
• Negotiating contracts and agreements with colleges, departments, faculty, independent contractors and vendors.
• Coordinating and leading quarterly program reviews to evaluate and improve programs and update content.
• Leading staff and directing program operations and logistics for self-support and grant funded programs.
• Review and approve outreach events for continuing education units (CEUs).
• Build and maintain good working relationships with college, university, and community constituents to identify opportunities and partnerships for community engagement activities.
• Administer the overall operation, budget, and workflow of the workforce development office.
• Oversee the use of AceWare (or other appropriate software) for registrations, course building and management, and program reporting.
• Research and development of grant opportunities to support continuing education and workforce development.
• Serve on appropriate campus and community boards and committees.
• Ensure compliance of MSUB procedures and policies.
• Ensure compliance with all accreditation standards for specified programs.

Requirements

• Bachelor's degree in business, management, education, higher education, or related field.
• Equivalent to three years' experience in planning classes and curriculum for higher or extended education or corporate programs.
• Ability to develop/manage complex projects from concept to implementation, preferably in a higher education environment.
• Ability to develop curriculum.
• Ability to determine needs for new, revised or existing programs, developing course content with instructors and managing program logistics.
• Ability to develop budgets and manage revenue responsibility against annual program and enrollment quotas/objectives.
• Ability to communicate complex ideas clearly to diverse audiences.
• Highly organized and motivated for independent work.
• Proficient in the use of technology, especially Microsoft Office software applications.
• Experience in building partnerships with various constituencies.

Nice-to-haves

• Master's degree in business, management, education, higher education, or related field.
• Equivalent of five years of administrative experience in continuing education, corporate training/professional development, or related field.
• Experience working with and acquiring grant funding.
• Experience supervising staff.
• Experience in recruiting and maintaining an active cadre of leading instructors.
• Ability to develop and implement promotional strategies.
• Experience with employer and community outreach to determine workforce needs.

Benefits

• Work-life balance.
• 10 paid holidays per year and 1 Floating Holiday.
• 15 days of vacation per year (New Employees to 10 years; after 10 years the accrual rate increases).
• Sick Leave earned at an accrual rate of .0416125 for each hour in pay status.
• Employee and Dependent Tuition Waiver.
• Opportunities to engage in professional development opportunities.
• Committed to employee wellness and access to a robust Employee Assistance Program.
• Robust and affordable Medical Benefits.
• Life Insurance and Long Term Disability are incorporated into our benefits.
• Opportunities for career growth and a variety of career paths.
• Campus vibrancy with coffee shops, FREE attendance to MSUB concerts, athletic events, and lectures, access to recreation center, library, etc.
• Beautiful campus environment that features our MSUB Mile walking path.