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Director of Wound Management Home Health Clinic Operations
Centerwell, Limited Partnership - Frankfort, KY
posted 2 months ago
About the position
The Director of Wound Management Home Health Clinic Operations oversees the management of complex wound patients across various geographic areas. This role involves guiding wound care activities, ensuring compliance with regulations and clinical standards, and collaborating with leadership to develop clinical education and best practices. The director plays a crucial role in monitoring and improving patient care quality, analyzing clinical outcomes, and providing education on digital wound management systems.
Responsibilities
- Oversee management of complex wound patients across geographic areas.
- Guide wound care activities of assigned wound SMEs including WTAs and other certified clinicians.
- Ensure provision of services consistent with government laws, business policies, and clinical standards.
- Collaborate to develop annual clinical education.
- Assist with development and implementation of Best Practices related to wound and ostomy care.
- Monitor and improve the quality of patient care as part of the leadership team.
- Collect and analyze data related to Clinical Quality Outcomes and provide reporting.
- Serve as Tier 2 Escalation in Wound Escalation Process and discuss best practice interventions with clinicians.
- Provide education and training on Digital Wound Management documentation system.
- Participate in Wound Treatment Associate (WTA®) Program as Course Coordinator and mentor graduates.
- Collaborate with Sales and Business Development teams to drive business growth.
Requirements
- Bachelor's degree
- Current Registered Nurse Licensure within at least one State (Compact/multi-state license preferred)
- Active Wound Care Certification accredited by a National Board
- 3 or more years of Home Health experience
- 8 or more years of technical experience
- Strong written and verbal communication skills
- Prior experience delivering presentations to leadership
- Ability to translate analytics into action and impact business outcomes
- Proficiency in Microsoft Office (Word, PowerPoint, Access, Excel)
- Passion for contributing to an organization focused on improving consumer experiences.
Nice-to-haves
- Knowledge and experience in Digital Wound Management Systems
- Active Ostomy Certification preferred
- Project leadership experience
- Project Management or Six Sigma certification
Benefits
- Medical, dental, and vision benefits
- 401(k) retirement savings plan
- Paid time off including company and personal holidays
- Volunteer time off
- Paid parental and caregiver leave
- Short-term and long-term disability
- Life insurance
- Opportunities for personal and professional growth
