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Director of Wound Management Home Health Clinic Operations
Centerwell, Limited Partnership - Madison, WI
posted 2 months ago
About the position
The Director of Wound Management Home Health Clinic Operations oversees the management of complex wound patients across various geographic areas. This role involves guiding wound care activities, ensuring compliance with regulations and clinical standards, and collaborating with leadership to enhance patient care quality. The director is responsible for developing best practices, analyzing clinical quality outcomes, and providing education and training on wound management systems.
Responsibilities
- Oversee management of complex wound patients across geographic areas.
- Guide wound care activities of assigned wound SMEs, including WTAs and other certified clinicians.
- Ensure provision of services consistent with government laws, regulations, and clinical standards.
- Assist in developing and implementing best practices related to wound and ostomy care.
- Monitor and improve the quality of patient care as part of the leadership team.
- Collaborate with leadership to maintain evidence-based practices and clinical policies.
- Interface with various teams to ensure timely information flow and facilitate quality improvement activities.
- Collect and analyze data related to clinical quality outcomes and provide reporting.
- Serve as Tier 2 escalation in the wound escalation process and discuss best practice interventions with clinicians.
- Provide education and training on digital wound management documentation systems.
- Participate in the Wound Treatment Associate Program as Course Coordinator and mentor graduates.
- Support sales and business development teams to drive growth.
- Participate in special projects as needed.
Requirements
- Bachelor's degree
- Current Registered Nurse Licensure in at least one State (Compact/multi-state license preferred)
- Active Wound Care Certification accredited by a National Board
- 3 or more years of Home Health experience
- 8 or more years of technical experience
- Strong written and verbal communication skills
- Experience delivering presentations to leadership
- Ability to translate analytics into action and impact business outcomes
- Proficiency in Microsoft Office, including Word, PowerPoint, Access, and Excel
Nice-to-haves
- Knowledge and experience in Digital Wound Management Systems
- Active Ostomy Certification preferred
- Project leadership experience
- Project Management or Six Sigma certification
Benefits
- Medical, dental, and vision benefits
- 401(k) retirement savings plan
- Paid time off including company and personal holidays
- Volunteer time off
- Paid parental and caregiver leave
- Short-term and long-term disability
- Life insurance
- Opportunities for personal and professional growth
