Comcast - Centennial, CO

posted 2 months ago

Full-time - Director
Centennial, CO
11-50 employees
Broadcasting and Content Providers

About the position

The Director of Operations for Comcast Business Inside Sales Center is responsible for overseeing the Business Operations department, ensuring standards around customer profitability, pricing, contracts, and equipment investments are maintained. This role involves developing and implementing performance metrics, providing leadership across multiple functional areas, and managing budgets to drive operational success.

Responsibilities

  • Evaluates actual results against expected performance and communicates areas for improvement.
  • Establishes, evaluates and implements performance metrics for functions supervised.
  • Measures and analyzes actual performance and makes recommendations for improving profitability where needed.
  • Reviews and analyzes forecasts and recommends changes when appropriate.
  • Directs training and education to Managers on metrics and tools to improve financial performance.
  • Collaborates with cross functional groups to propose and manage creative solutions for improving coordination, collaboration and communication.
  • Coordinates and drives cross functional initiatives, proactively identifying dependencies and driving issues to resolution.
  • Oversees expense budgets for unit.
  • Collaborates with other operational departments to ensure resources are available to support their daily needs and special projects.
  • Hires, trains, evaluates, coaches and counsels staff.

Requirements

  • Bachelor's Degree preferred, or a combination of coursework and experience, or extensive related professional experience.
  • 10 years of relevant work experience.

Nice-to-haves

  • Leadership skills
  • Experience in team operations
  • Knowledge of performance metrics

Benefits

  • Base pay within a range of $132,155.58 - $198,233.36
  • Commission eligibility for sales positions
  • Bonus eligibility for non-sales positions
  • Best-in-class benefits including physical, financial, and emotional support options
Job Description Matching

Match and compare your resume to any job description

Start Matching
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service