Dartmouth Health - Lebanon, NH
posted 4 months ago
The Director of Operations for the Center of Northern New England Systems Transformation for Primary Care (NNEST-PC) at Dartmouth-Hitchcock is a pivotal leadership role that encompasses the fiscal management and strategic oversight of operations within the Department of Community & Family Medicine (CFM). This position is essential in addressing the significant challenges of delivering high-quality and equitable primary care in rural settings. The NNEST-PC initiative aims to foster innovative and timely regional collaborations to enhance primary care services. This role involves working closely with various stakeholders, including Dartmouth Health, Geisel School of Medicine, and other regional and national institutions, to drive primary care transformation efforts. In this capacity, the Director will oversee and manage NNEST-PC staff, ensuring that all endeavors meet quality standards and achieve success. The role requires convening and collaborating with leaders across patient care, research, policy, and education to advance the mission of NNEST-PC. The Director will lead initiatives to enhance team dynamics, productivity, and staff satisfaction while minimizing turnover. Additionally, the position involves monitoring and analyzing key performance metrics to ensure optimal efficiency in project execution. The Director will also be responsible for developing and implementing process improvements, guidelines, and standard operating procedures (SOPs) in alignment with institutional policies. Budget management and quality adherence in operations are critical components of this role, as is the responsibility for interviewing and hiring candidates for various positions within the department. The Director will actively participate in divisional and organizational meetings, convene advisory committee meetings, and oversee the NNEST-PC Advisory Council. Furthermore, the role includes seeking grant funding and philanthropic support to sustain the initiatives of NNEST-PC, as well as developing communication strategies and tools to effectively convey project information to partners and stakeholders.