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Simon Property Groupposted 3 months ago
Full-time - Senior
Schaumburg, IL
Real Estate

About the position

The Operations Director at Simon Property Group is responsible for enhancing the shopping experience and tenant sales by maintaining a clean, safe, and aesthetically pleasing environment. This role involves overseeing all operational functions, projects, construction, and contracted services at the center, ensuring compliance with Simon standards and effective asset management.

Responsibilities

  • Develop a 5-year capital plan to maintain and enhance property assets.
  • Oversee preventative maintenance of equipment and maintain related logs.
  • Ensure property safety systems are up to code and regularly inspected.
  • Conduct daily walk-throughs of the property to assess physical assets.
  • Respond rapidly to operational issues identified during inspections.
  • Assist in managing procurement and application of goods and services within budget.
  • Manage property operating expenses to stay within budget levels.
  • Conduct regular property inspections and assess physical assets.
  • Prioritize capital projects based on critical needs and affordability.
  • Manage work processes for capital projects and ongoing services, including scope development and contractor evaluations.
  • Oversee preventative maintenance programs and necessary repairs or construction work.
  • Manage relationships with third-party contracted service providers.
  • Co-manage construction activities with the corporate development team.
  • Identify and eliminate safety hazards to maintain a safe environment.
  • Lead maintenance staff in work assignments and training.
  • Ensure public safety and effective risk management.
  • Read and interpret engineering drawings and schematic diagrams.
  • Assist General Manager in maximizing profit margins.
  • Perform condition assessments for long-range capital planning.
  • Ensure accuracy of information in the capital database.
  • Review and process vendor invoices for payment accuracy.
  • Implement energy plans to minimize costs while ensuring safety.
  • Prepare and oversee operational budgets for property operations.
  • Provide leadership and guidance to center staff in operations and customer service.
  • Fulfill Manager-on-Duty rotation and manage day-to-day activities.
  • Support special events and holidays with operational assistance.
  • Contribute to the preparation and update of the Center's five-year strategic plan.
  • Complete required weekly, monthly, and quarterly reports.
  • Assist in managing the Comprehensive Emergency Management Plan.
  • Oversee operations during crisis situations to ensure safety and security.
  • Resolve escalated customer complaints and work with security on fire safety programs.
  • Establish relationships with key civic leaders.

Requirements

  • Bachelor's degree or equivalent experience.
  • Minimum 5 years of prior Operations, Facilities, or Property Management experience.
  • Working knowledge of maintenance and operational functions.
  • Ability to read and understand blueprints, CAD drawings, and schematics.
  • Meets commitments and produces accurate work.
  • Solution-oriented and results-driven.
  • Basic to moderate computer skills (email, Excel, Word, online order systems).
  • Valid Driver's License.
  • Ability to lift and carry up to 50 pounds.
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