Director, Operations-VI

$106,734 - $199,445/Yr

Simon Property Group - Livermore, CA

Full-time - Mid Level

Livermore, CA

Real Estate

About the position

The Operations Director Center is responsible for enhancing the customer shopping experience and maximizing tenant sales by ensuring a clean, safe, and aesthetically pleasing environment. This role involves overseeing all operational functions, projects, construction, and contracted services at the center, while implementing Simon standards and maintaining asset preservation and enhancement.

Responsibilities

• Develop a 5-year capital plan to maintain and enhance property assets.
• Oversee Preventative Maintenance of equipment and related recordkeeping.
• Ensure property safety systems are up to code and maintained.
• Conduct daily walk-throughs of the property to ensure optimal operating conditions.
• Respond rapidly to operational issues uncovered during inspections.
• Assist in managing procurement and application of goods and services within the annual CAM and Capital Expenditure budget.
• Manage Property Operating expenses within or below budget levels.
• Conduct regular property inspections and assess physical assets.
• Prioritize capital projects based on critical needs and affordability.
• Manage work processes for capital projects and ongoing services, including scope development and contractor evaluations.
• Oversee preventative maintenance programs and necessary repairs or construction work.
• Manage relationships with third-party contracted service providers.
• Co-manage construction activities with the corporate Development team.
• Maintain a safe environment by identifying and eliminating safety hazards.
• Lead maintenance staff in work assignments and training.
• Assist in maintenance staff performance reviews.
• Ensure public safety, center security, and effective risk management.
• Read and interpret engineering drawings and schematic diagrams.
• Perform Condition Assessments to develop long-range capital plans and budgets.
• Ensure accuracy of information in the capital database.
• Complete timely review and processing of vendor invoices.
• Implement the energy plan to minimize costs while ensuring a comfortable shopping experience.
• Prepare and oversee operational budgets and manage property operation costs.
• Provide leadership and guidance to center staff in operations and customer service.
• Fulfill Manager-on-Duty rotation and manage day-to-day activities.
• Provide operations support for special events and holidays.
• Contribute to the preparation and annual update of the Center's five-year strategic plan.
• Complete required weekly, monthly, and quarterly reports.
• Assist the General Manager in managing the Comprehensive Emergency Management Plan.
• Oversee operations in crisis situations ensuring safety and security.
• Work with security and local officials to plan and oversee a fire safety program.
• Establish strong relationships with key civic leaders.

Requirements

• Bachelor's degree or equivalent experience.
• Minimum 5 years of prior Operations, Facilities, or Property Management experience.
• Working knowledge of maintenance and operational functions strongly preferred.
• Ability to read and understand blueprints, CAD drawings, and other schematics.
• Meets commitments and produces accurate work.
• Solution-oriented and results-driven.
• Basic to moderate computer skills (email, Excel, Word, online order systems, etc.).
• Valid Driver's License.
• Ability to lift and carry up to 50 pounds.

Benefits

• Salary range of $106,734.49 - $199,444.98 based on skills, experience, and qualifications.