Director Operations

$135,000 - $150,000/Yr

Kehe Food Distributors - North East, MD

Full-time - Mid Level

North East, MD

Merchant Wholesalers, Nondurable Goods

About the position

KeHE, a natural, organic, specialty and fresh food distributor, is seeking a Director of Operations to join our team. This role is crucial as it involves planning, directing, organizing, and controlling warehousing, distribution, and transportation activities for the distribution center. The Director will implement company operating policies, procedures, and processes to ensure safe, efficient, and cost-effective facility operations while meeting customer service expectations. The position also requires maintaining the distribution center in accordance with health and sanitation standards, as well as federal and state OSHA requirements. The Director will protect and maintain company assets, including inventory, facilities, and fleet within the region.

Responsibilities

• Plan, direct, organize, and control warehousing, distribution, and transportation activities.
• Implement company operating policies, procedures, and processes for efficient operations.
• Maintain the distribution center in accordance with health and sanitation standards and OSHA requirements.
• Protect and maintain company assets including inventory, facilities, and fleet.
• Establish and maintain warehouse budgetary goals.
• Organize production and procedures of warehouse operations.
• Oversee and execute all inventory control procedures.
• Provide leadership, training, and development for warehouse supervisors.
• Conduct performance reviews and control overtime for warehouse staff.
• Instill professionalism and pride in co-workers and warehouse personnel through daily communication.
• Interface with management of the public warehouse.
• Maintain and recommend new equipment and systems for the facility.
• Ensure quality service and product delivery to customers.
• Develop and maintain inventory shrinkage-shortage level goals.
• Oversee facility security and safety programs.
• Maintain an efficient production schedule for timely deliveries.
• Coordinate outside purchases of warehouse materials and supplies.
• Interact with customers to resolve order discrepancies and ensure quality service.
• Establish effective communication with all KEHE departments.
• Develop and maintain cost control and productivity procedures.
• Maintain effective stock rotation and utilize warehouse space efficiently.

Requirements

• A minimum of 10 years prior warehouse/distribution experience.
• At least 5 years in a leadership role.
• Bachelor's Degree highly preferred.
• Ability to read, comprehend, and write English fluently.
• Previous experience operating a forklift and knowledge of MS Office required.
• Ability to work varied shifts and schedules as required.

Benefits

• Health/Rx
• Dental
• Vision
• Flexible and health spending accounts (FSA/HSA)
• Supplemental life insurance
• 401(k)
• Paid time off
• Paid sick time
• Short term & long term disability coverage (STD/LTD)
• Employee stock ownership (ESOP)
• Holiday pay for company designated holidays