University of Miami - Miami, FL
posted 4 months ago
The Director, OPO Clinical Operations at the University of Miami/UHealth is a pivotal role responsible for overseeing all aspects of clinical organ recovery procedures, organ allocation, and recovery operations. This includes managing Hospital Services, Donor Family Services, and ensuring compliance with regulatory agency requirements. The Director will lead a team that includes Donor Management Coordinators and Donor Referral Responders, ensuring that all operational standards are met and that the program operates efficiently and effectively. The position requires a strategic approach to enhance organ donation processes and to identify opportunities for improvement in donation activities across South Florida. In this role, the Director will also be responsible for the overall strategy and clinical delivery of hospital-based outpatient clinics. This includes analyzing and executing resource management models that encompass operational, financial, and administrative aspects. The Director will serve as a key communication link between hospital leadership and the department, ensuring alignment and efficient progression of a unified ambulatory strategy. Continuous improvement of clinical operations and enhancing the patient experience, as well as staff and physician satisfaction, are critical components of this position. The Director will architect a vision for expanding organ donation, holding all stakeholders accountable to high standards of excellence. This includes overseeing the activities of clinical staff involved in organ procurement, ensuring that all procedures related to donor management, organ allocation, and regulatory compliance are executed flawlessly. The role also involves developing and delivering training programs for clinical staff to ensure they possess the necessary skills to provide excellent service and care. Additionally, the Director will monitor performance improvement activities related to organ procurement and collaborate with the Quality Assurance Department to maintain optimal operational standards. Administrative responsibilities include overseeing data collection related to the organ recovery process, strategizing annual initiatives to improve procurement statistics, and providing leadership and guidance to staff. The Director will also be involved in budget management, strategic planning, and fostering relationships with local hospital administrators to enhance organ donation activities. This position requires a commitment to patient safety and compliance with organizational policies, including maintaining necessary certifications and participating in ongoing education and training.