Metropolitan Transportation Authority-posted about 1 year ago
$129,675 - $134,023/Yr
Full-time • Senior
Transit and Ground Passenger Transportation
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The Director of the Pass Program is responsible for the strategic oversight and daily operations of the MTA's agency-wide Pass program, which serves over 100,000 passholders. This role involves leading a team of Pass Program Managers and Specialists across multiple locations, ensuring excellent customer service while maintaining security protocols. The Director collaborates with internal and external partners to manage credentialing processes and policies effectively.
