Director, Policy & Safety Communications
Snap Inc. - Palo Alto, CA
posted 5 months ago
About the position
As the Director of Policy and Trust & Safety Communications at Snap Inc., you will play a pivotal role in shaping and protecting the reputation of Snap among key stakeholders, including policymakers and safety advocates. This position involves leading a US-based policy communications team across major cities such as Los Angeles, Washington D.C., and New York, while also guiding non-US communications team members to ensure alignment with global strategies and desired outcomes. You will be responsible for developing and driving impactful public affairs campaigns that support Snap's business goals, as well as collaborating closely with Snap's policy team to educate and advance the company's position on both emerging and established policies and government regulations. In this role, you will partner with leaders across various teams, including policy, legal, platform safety, and platform integrity, to drive positive impacts for the business, partners, and Snapchatters. You will also lead a rapid response program to ensure that media and thought leaders have access to accurate and timely information, while managing high-volume, fast-paced litigation environments in collaboration with Snap's legal team. Your work will involve close collaboration with a global communications team to support Snap's communications priorities effectively. The ideal candidate will possess a strong command of the media, policy, and cultural landscape, with extensive experience working with senior stakeholders. A deep understanding of tech policy issues, particularly in-house experience at a publicly traded company, is essential. You should demonstrate intellectual curiosity and a willingness to experiment to identify creative solutions, alongside strong leadership skills. The ability to thrive in a fast-paced environment and manage multiple complex projects simultaneously is crucial, as is the capacity to build strong working relationships across different time zones. Excellent judgment, writing, and communication skills are necessary, as you may serve as a spokesperson for Snap when required.
Responsibilities
- Lead all policy and related communications strategies to shape and protect Snap's reputation among key stakeholders.
- Run a US-based policy communications team across LA, DC, and NY, guiding non-US comms team members for global alignment.
- Develop and drive meaningful public affairs campaigns that support Snap's business goals.
- Support Snap's policy team to educate and advance Snap's position on emerging and established policies and government regulations.
- Partner closely with leaders across Snap's policy, legal, platform safety, and platform integrity teams to drive positive impact.
- Lead the rapid response program to ensure media and thought leaders have access to accurate and timely information.
- Manage high volume, fast-paced litigation environments in collaboration with Snap's legal team.
- Collaborate with a close-knit global communications team to support communications priorities.
Requirements
- BS/BA degree or equivalent years of experience.
- 10+ years of experience in communications or public relations.
- Strong command of the media, policy, and cultural landscape, with experience working with senior stakeholders.
- Deep knowledge of tech policy issues, with in-house experience, preferably at a publicly traded company.
- Intellectual curiosity and a willingness to experiment to learn and identify creative solutions.
- Strong leadership skills.
- Ability to thrive in a fast-paced environment and independently manage multiple complex projects simultaneously.
- Ability to build strong working relationships cross-functionally and across different time zones.
- Ability to balance critical thinking with tactical execution and attention to detail.
- Excellent news and overall judgment, as well as exceptional writing and communications skills.
Nice-to-haves
- Experience in a high-volume, fast-paced litigation environment.
- Previous experience serving as a spokesperson for a company.
Benefits
- Paid parental leave
- Comprehensive medical coverage
- Emotional and mental health support programs
- Compensation packages that include equity in the form of RSUs
