University of Chicago Medical Center - Darien, IL
posted 15 days ago
About the position
Join one of the nation's most comprehensive academic medical centers, UChicago Medicine, as Director, Population Health & Community Connect for the Information Technology department. This is a position where the majority of work will be conducted remotely; however, it will be necessary for you to be onsite approximately one day per week for leadership (IT, Operational and Affiliate) meetings and project milestones. The IT Director, Population Health & Community Connect is responsible for developing and directing the operation of UChicago Medicine's Population Health Application Portfolio and the Epic Community Connect Program under the direction of the Executive Director of Clinical Applications. The Director will provide best practices in application planning, development, and maintenance to UChicago Medicine clinicians, users and affiliates. The position is responsible for population health applications including Arcadia & Epic, as well as the utilization of applications under UCM's Community Connect offering. The Director is responsible for organization, control, and management of the IT staff assigned to these initiatives.
Responsibilities
- Develop and direct the operation of UChicago Medicine's Population Health Application Portfolio and the Epic Community Connect Program.
- Provide best practices in application planning, development, and maintenance to UChicago Medicine clinicians, users, and affiliates.
- Manage the Population Health & Connect application groups and ensure IT develops into a 'best-in-class' organization.
- Understand and forecast business needs, and proactively develop IT strategies and roadmaps.
- Establish service level agreements with operational and clinical leaders; exceed expectations to ensure high customer satisfaction.
- Perform personnel administration tasks including managing, evaluating, and developing staff.
- Assist in the development of annual budgets, resource planning, and communications.
- Evaluate new applications, facilitate demonstrations, and gather feedback.
- Partner with operational executives in developing budgets, pro formas, and KPIs.
- Identify IT deliverables and resourcing needs.
- Present project discovery outcomes to executive leadership in IT Governance forums.
- Oversee new Community Connect site roll-outs and software implementations.
- Manage vendor relationships and contracts.
Requirements
- Bachelor's degree or equivalent relevant certification in healthcare, business management or information systems.
- Twelve or more years of experience in healthcare application experience.
- Five or more years in a senior IT management position with responsibility for Population Health or Community Connect.
- Previous experience with Arcadia strongly preferred.
- Certification in Epic modules supporting Population Health, Community Connect, Affiliate Support, Data Integration, and/or Data Exchange strongly preferred.
- Experience with multiple software applications, systems analysis/design, Integration/design, or web applications/design.
- Must have issue tracking and resolution skills.
- Must be able to prioritize, organize, and assess work to meet aggressive deadlines.
- Experience developing presentations for project work.
- Capable of working well in a diverse, multi-disciplinary team and successfully interacting with others at all levels of the organization.
- Solid skills in documenting and analyzing business processes.
- Proven skills in problem solving.
- Excellent interpersonal, written and oral communication skills, and effective presentation skills.
- Ability to plan and facilitate meetings with diverse participants.
- Ability to maintain a professional attitude and demeanor in both normal and pressure situations.
Nice-to-haves
- Experience with Arcadia applications.
- Certification in Epic modules related to Population Health and Community Connect.
