Director, Process Improvement - Remote

$109,480 - $186,120/Yr

Prime Therapeutics - Oklahoma City, OK

Full-time - Senior

Remote - Oklahoma City, OK

Administrative and Support Services

About the position

The Director of Process Improvement at Prime Therapeutics is responsible for driving operational improvements across the organization using advanced process improvement methodologies such as Lean Six Sigma. This role involves managing the Continuous Quality Improvement (CQI) program, ensuring compliance with regulatory standards, and facilitating collaboration across various departments to enhance efficiency and effectiveness in operations.

Responsibilities

• Leads process improvement initiatives across lines of business using Lean Six Sigma and other methodologies.
• Champions fact-based decision-making and promotes best practices and standardization.
• Focuses on creating efficient processes and systems.
• Acts as a change agent to ensure the success of process improvement initiatives.
• Oversees the internal CQI program, ensuring it is robust and compliant with Sarbanes-Oxley and other controls.
• Ensures collaboration with functional areas and provides training to drive continuous improvement.
• Manages the national ongoing monitoring and reporting program and related staff.
• Works with local sites and corporate departments to ensure compliance with state and accrediting body standards.
• Coordinates reporting of actions to appropriate boards.
• Facilitates cross-operational initiatives, including regulatory/compliance initiatives and new business implementations.
• Responsible for interviewing, hiring, and managing staff, ensuring responsibilities are met according to job definitions.
• Provides regular feedback to staff regarding quality and productivity benchmarks.
• Coaches staff to improve work performance.

Requirements

• 8 years of quality, process improvement, and/or operations experience with demonstrated project management and data analysis skills.
• 3-5 years of supervisory or managed care/network management experience.
• Strong leadership, organizational, interpersonal, time management, and communication skills.
• Ability to manage multiple tasks simultaneously and act as a change agent.
• Strong influencing, negotiation, and analytical skills; detail-oriented with a positive attitude.
• Proficient in MS Office products.

Nice-to-haves

• Experience with accrediting body compliance preferred.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k plan
• Paid holidays
• Flexible scheduling
• Professional development opportunities
• Tuition reimbursement
• Employee discount programs