Director, Product Management, Google Distributed Cloud Operations

$253,000 - $363,000/Yr

Google - Sunnyvale, CA

Full-time - Senior

Sunnyvale, CA

10,001+ employees

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About the position

The Director of Product Management for Google Distributed Cloud Operations will lead a team of high-performing Product Managers to define and execute the "Operations as a Product" strategy for Google Distributed Cloud (GDC). This role focuses on enhancing customer experience and operational efficiency by leveraging AI and collaborating with infrastructure operators to ensure service excellence and competitive pricing.

Responsibilities

• Lead a team of high-performing Product Managers.
• Define and execute 'Operations as a Product' for GDC.
• Partner with infrastructure operators to resell, service, and operate GDC.
• Ensure processes and tools are in place to meet or exceed customer expectations for service SLO/SLAs.
• Use AI to improve customer TCO and enable healthy margins for Google.
• Partner with the hardware supply chain organization to own software deployment and system validation.
• Enable an indirect channel model with third-party operators to scale Go-To-Market and operations.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 15 years of experience in product management, focusing on cloud operations, DevOps, or related areas.
• Experience with cloud technologies, infrastructure management, NOC/SOC, and DevOps principles.

Nice-to-haves

• 5 years of experience as a people manager.
• Experience building AI/ML systems and large-scale distributed systems.
• Experience with Agile development methodologies, cloud cost optimization, and financial modeling.
• Familiarity with ITIL or other service management frameworks.
• Proven track record of defining and launching successful cloud-based products.
• Experience leading and mentoring a product management team.
• Strong analytical and problem-solving skills.
• Excellent communication, people, and presentation skills.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) plan
• Paid holidays
• Paid time off
• Employee stock purchase plan
• Tuition reimbursement
• Professional development opportunities
• Wellness programs