Director Program Management - Customer Success
Mastercard•New York, NY
460d•$154,000 - $246,000
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About The Position
The Director of Program Management for Customer Success is responsible for leading the planning, execution, and successful delivery of strategic programs within the Customer Success organization. This role significantly impacts the customer journey, focusing on onboarding and ongoing engagement, while ensuring high-quality project management and addressing high-risk accounts to enhance customer satisfaction and retention.
